Hard Rock Cafe's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Hard Rock Cafe

4.0

About this business

Hard Rock Cafe Denver is located in the Denver Pavilions, a two-story walking mall on 16th Street, recently rated as one of Downtown Denver's number one tourist attractions. But that doesn't mean locals don't hang out here, too! We are a spot for everyone and easy to find - just look for the 20-foot neon guitar outside of the building. At Hard Rock Cafe Denver, great food and friendly service are paired up with a living museum of music history. The full venue, which was newly remodeled in 2014, can accommodate 550 guests tot... read more

Location details

500 16th St Mall, Ste 120, Denver, CO, 80202, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to Midnight
Sat11:00 a.m. to Midnight
Sun11:00 a.m. to 11:00 p.m.
4.02,918 reviews
Select a rating
Tonya Boelter's profile image
Tonya Boelter 
8 years ago

Excellent service; fun environment! We got their late after looking for a place to eat for over and hour and were not disappointed with our choice! 

Business response:

Thanks Tonya! Glad you stopped by. Look forward to having you back again soon! 

Barbara Boyer's profile image
Barbara Boyer 
8 years ago

Had a great time at the Hard Rock Cafe .Great server who took was attentive and knowledgeable. Decor was cool. Food was good. 

Business response:

Thanks Barbara! Glad you enjoyed everything! Look forward to having you back again. 

Atom Creech's profile image
Atom Creech 
8 years ago

Bobby provided wonderful service, and Kassidy in the gift shop was fabulous! Food was promptly served and delicious . 

Jess Boyer's profile image
Jess Boyer 
8 years ago

Excellent service and great view! Very clean and classy! 

Business response:

Thanks Jess! Glad you enjoyed the view! 

Daniel Moser's profile image
Daniel Moser 
8 years ago

Love the Food, Love the Place, Love the Style. But you guys need to work on the tunes. After all, you are the Hard ROCK Cafe, and seriously need to consider Rocking a little Harder! 

Business response:

Thanks Daniel! Next time your in, please speak with our host or manager on duty. We'd be glad to play a few of your favorite videos while you dine with us. 

Bryan E Rose Sr.'s profile image
Bryan E Rose Sr. 
8 years ago

Very courteous staff with fairly quick service. My beers were ice cold and my food was piping hot! Much better than the one in New Orleans. Id definitely go back! 

Business response:

Thanks Bryan! Glad you had a good time and enjoyed a cold beer! Hope we see you again soon. 

Penny Loyd Cook's profile image
Penny Loyd Cook 
8 years ago

Service was poor, waitress not real friendly ignored our table , food was brought out incorrect, burger cooked wrong, items missing off of another burger. Very disappointed, I've never had a bad experience in any other Hard Rock before. Wouldn't return to Denver one again. 

Business response:

Hi Penny. Received your IM and know that we are working to correct the situation. Hope you will give us another chance in the future. 

Paula Hensley Thomas's profile image
Paula Hensley Thomas 
8 years ago

Great food, service, and atmosphere. Favorite Hard Rock so far. 

Business response:

Thanks Paula! Wow! We're honored to be your favorite. Hope you'll visit us again soon! You rock! 

Tiffany Dorton's profile image
Tiffany Dorton 
8 years ago

The service was good and the food was great, but one of the hosts/shopkeepers was very rude to us as we left. We bought a beer in a souvenir glass and we took it to the shop to get it wrapped because our waitress told us to keep it. The host said we didn't listen to our waitress and he gave us a brand new glass and then he complained that he had to walk a "mile" to the bar to give the used glass back. We did listen to our waitress. Even though the manager and waitress was great, we won't come back again because he was very d... read more

Business response:

Hi Tiffany. I'm so sorry to hear that your visit with us was diminished when you visited the Rock Shop. If you would be so kind as to drop me an email with the date/time you came in and who was in the Rock Shop when this incident happened we will surely bring it to the retail managers attention. We'd also love to try and win back your business. Please drop me a note at denver_sales@hardrock.com. Thx. 

Frequently asked questions about Hard Rock Cafe

How is Hard Rock Cafe rated?

Hard Rock Cafe has a 4 star rating with 2,918 reviews. 

When is Hard Rock Cafe open?

Hard Rock Cafe is open now. It will close tomorrow at 12:00 a.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com