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Harbor Group Management

2.2

About this business

With three decades of building great communities, at Harbor Group Management Company, it's not about the apartment home, but the life that is lived there. Search apartment homes in the Northeast, Midwest, and South. Enjoy enhanced amenities, contemporary finishes, exclusive resident services and more. Find your new apartment home, where your story begins. Because life is about living. 

Location details

999 Waterside Dr suite 2300, Suite 2300, Norfolk, VA, 23510, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.2553 reviews
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DasNa D.'s profile image
DasNa D. 
a year ago

I recently had the unfortunate experience of renting a unit at Dulles Greene. I must say that my time there was nothing short of a total disaster. From the moment I moved in, I encountered a series of problems that were simply unacceptable. To begin with, I noticed wrong charges on my account and immediately sent three emails to the property management. However, to my dismay, they didn't bother to respond to any of my concerns. It's incredibly frustrating when you're trying to address an issue and the management shows a com... read more

Lyvette P.'s profile image
Lyvette P. 
3 years ago

Since this company has taken over the apartment complex they are the worst. You let them know about repairs they dont fulfill them just a lot of broken promises. all they do is go up on your rent. You call the corporate office and they dont return your calls. This is really sad. 

Roger B.'s profile image
Roger B. 
3 years ago

I won't give this company any stars at all. Since the pandemic hit, Harbor Group Management has taken over the company that runs my apartment complex. The staff are rude, disrespectful and unethical. I've had a maintenance problem at my apartment for weeks now, and very little has been done about it. I've tried everything I know to report the problem and the company, but nothing has happened yet. Do not move into this company's properties. They will fuck you over. Harbor Group Management = EPIC FAIL! 

Petrina J.'s profile image
Petrina J. 
3 years ago

The management is not good. Try making a complaint to the corporate office and nobody ever returns your call. Made two complaints and they just forward it to the person who you made the complaint on. Someone needs to report them.  

Audrey B.'s profile image
Audrey B. 
3 years ago

Audrey B.I am a resident of 40 memorial highway. I moved in at the beginning of June. So far I have found that the staff in the office are extremely helpful courteous and very helpful. I am talking about Dee, Angela and Bianca. Also all the people at the front desk are wonderful, but I must comment that Jared is extraordinary. 

Julie M.'s profile image
Julie M. 
3 years ago

The worst!!! They took over our property at the end of 2020 and already it’s evident how awful they are. They obviously operate according to the Slumlord handbook! The manager never responds, the woman in the office is rude to residents, maintenance guy is also rude and doesn’t know how to conduct himself in people’s homes! They tried replace my broken dishwasher 2 weeks after I informed them of the need for new one because mine stopped working with a used, dirty, rusty one from another property. When I pointed out the rus... read more

Victoria A.'s profile image
Victoria A. 
3 years ago

Their management charged me for the application, which was non-refundable. I'm ok with that as long as things get processed properly. I was told that I would have an answer within two business days. And that there was an apartment that would be ready within two weeks. The application never got processed at all. They gave me the run-around for two weeks, avoiding my phone calls and voice mails. They kept telling me it was being reviewed by the regional manager, whom I was never allowed to speak with. They kept telling ... read more

Tabatha C.'s profile image
Tabatha C. 
4 years ago

Since moving into The Gateway in April, I have been dealing with bedbugs. It took the office until August to send a pest company out and when they did, they didn't even tell them it was a bed bug check so they had to come back and do a second inspection after I complained about the pest company "not finding anything". When the bed bug treatments were authorized, I fought with the office about them trying to make me pay. They finally agreed after months. After every single treatment I had done, I would still find bed bugs. Th... read more

Frequently asked questions about Harbor Group Management

How is Harbor Group Management rated?

Harbor Group Management has a 2.2 star rating with 553 reviews. 

When is Harbor Group Management open?

Harbor Group Management is closed now. It will open on Monday at 9:00 a.m. 

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