Hampton Roads Finance Corporation

heo2 

on Citysearch

16 years ago

Useless, I will NEVER do business with them again. – While doing business with them it was like they had never loaned anyone money before. They had NO IDEA what they were doing. As of today we are a week into working with them and they still can't figure out how to set up an allotment. Management always, and I mean ALWAYS are out to lunch. they are never in the office. We now have the dealership yelling at us because they haven't received their money. we are yelling at them because Hampton Road Finance doesn't know what the ... read more

shuggababy 

on Citysearch

16 years ago

Avoid like the plague!! – This is my first review. I first wanted to say that the people at Hall were very friendly and helpful. Helped me get into the car that I wanted. However...the finance company that they have....which from going to the location its actually Hall as well...they just are the finance company division of Hall. They are one and the same. Any how...came into some hardship, and needed to make arrangements. The staff at Hampton roads finance are rude, very rude. Also wanted to know what the reason was that yo... read more

yh357 

on Citysearch

18 years ago

Great Customer Svcs. Bad Management Team -AFTERMATH AFFECT- SCARY – I have been a customer of HRF for two years. My experience with their sales team was awesome and very friendly. As well as there customer service dept at their main location I found the young ladies both to be very nice and friendly. As fas as upper management for example: I found one lady and one male to be extremely Rude. You could tell that they needed people skills. One of my first question to them was this company primarly work with High Credit Risk cus... read more

kgohn2 

on Citysearch

18 years ago

Extremely poor customer service – Recently I legally changed my name. Although I have submitted all court documents pertinent to the name change. This company consistenlty refuses to use my legal name. Payments made are still under the 'old name.' Creating a difficulty in establishing credit in my new name. The customer service personnel are petty and vindictive, to the point of also refusing to change the date of payment. I do not recommend this company to anyone at anytime. Customer service is crucial in the finance busine... read more