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Hampton Inn by Hilton Peterborough
- Hotels
- Peterborough, ON
About this business
Location details
3900 Fisher Dr, Peterborough, ON K9J 6X6, Canada, Peterborough, ON, K9J 6X6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location is great. However, I am not impressed with the cleaning. The bathroom was nasty. We wore our slides in the shower because it didn't look clean at all. I am a member and I have stayed at older Hilton Garden Inns that are way cleaner. This is from not cleaning properly, it is built in dirt, and I do not understand if it's something that is not coming out why continue to rent the room out knowing you will get complaints about it?
Tru by Hilton in Elkhart Indiana is very clean and comfortable. The star of our stay was Amanda at the front desk. Check-in was very busy as there was a sports event in the area and many families arrived at nearly the same time. She handled everyone professionally and I heard her address many who had special requests with understanding and accommodation. She went out of her way to make sure everything was right for us. We had been driving all day and Amanda provided us with a great experience.
If there was a ZERO, that is what I would rate Hamption Inn in Parker Az. I booked two rooms, one room I have been charged twice for and my client had to pay for the room also due to them cancelling the room (mistake of Hampton Inn) I have called 4 different times. Second time talked to the manager Kendal O'Hara, explained everything and she was going to check it out and call me back the next day, GUESS WHAT she never called. I called back a week later and Kendal was in a meeting and Gail at the front desk slipped her a not... read more
This was one of the most frustrating and dishonest hotel experiences I’ve ever had. After I checked out, I was blindsided with a $100 charge for “damages” to the room—damages that I did not cause and that were never mentioned during my stay or at checkout. Let’s be clear: this feels like a blatant cash grab. The room was left in completely normal condition, and there were zero issues raised while I was there. Only after I left did they suddenly decide to tack on an extra fee with no warning, no explanation, and no credible ... read more
Our family traveled to Odessa for Hockey tournament. When we arrived we had no issues, check in was smooth. We were able to get our boys down early as we had a 5:00am hockey game warmup. We spent 10 hours away at the rink. Came back for a 2 hr nap and then sent the boys to a Jacklopes game, while I stayed and did laundry. Again no issues staff on duty at this time was fantastic. We were again down early due to a morning hockey game. I EXPLAINED all the above to show how little we were in the room. LITERALLY showered and slep... read more
The room they put us in was outdated and probably 20 years old. When we first walked in, we smelled mold. The carpet felt wet and sticky. We got grossed out and could not walk on the carpet barefooted. We went to the front desk and we were promised a new room at 4pm. They never called us back that day. The next day I asked to speak to a manager. Sheri was busy and would call me back, after 2 hours i called again. They said that manager Sheri had a customer emergency and the receptionist rudely hung the phone up on me... read more
The staff was very courteous. The early morning breakfast was excellent. I was particular impressed with the breakfast attendant "Aliyah". She did an excellent job of maintaining a clean dining area. The counter tops were meticulously cleaned. The food station was well organized.. Great job, Aliyah!!
My wife and checked in on March 5th for a two-night stay for an athletic event nearby. Upon approaching the front desk we were told it would be a few minutes as the clerk searched for our reservation. Once that was settled we were given directions to the parking garage. Two nights parking... $80.00! Then try to maneuver through the extremely tight, maze of columns and wedge a vehicle (VW Jetta) into a space fit for a Mini-Cooper. There are no exit signs to smooth the flow of finding a way out. Dangerous. There were no option... read more
My daughter left her Kobe basketball shoes in the room after checking out. We knew exactly where we left them. However, now the Maid and Housekeeping staff have not turned anything in to Lost and Found. Multiple attempts to reach Housekeeping have gone no where. I'm seeking the General Managers information but that is hard to locate as well.
Frequently asked questions about Hampton Inn by Hilton Peterborough
How is Hampton Inn by Hilton Peterborough rated?
Hampton Inn by Hilton Peterborough has a 4.2 star rating with 510 reviews.
When is Hampton Inn by Hilton Peterborough open?
Hampton Inn by Hilton Peterborough is open now. It will close tomorrow at 12:00 a.m.
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