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Hair Studio Sonterra
- Hair Salons
- San Antonio, TX
About this business
A unique hair salon experience designed to enhance the guests privacy & relationship with their hair stylist. Styling areas are individual rooms with beautiful art & flat screen's allowing the beauty salon guest to relax & enjoy the experience in a private and intimate environment.A locally owned & operated beauty salon. Hair Studio Sonterra Hair Salon offers San Antonio the latest in hair salon services & beauty products. World-class beauty salon with a team of highly talented hair stylists & colorists trained in the latest... read more
Location details
1314 E Sonterra Blvd #5101, San Antonio, TX, 78258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
just good friends – My Mom always told me about her "hairdresser", as she called her, and how she would help her with her problems. Until now I always wondered how your stylist could be your friend and discuss your most intimate problems. It just seems in this day and time that we are all rushed and I find it a wonderful change of pace to find a business that would take the time to get to know their customers in this way. Over the past year I have been to two different stylists here, the first stylist and I didn't click but ... read more
Perfect Color... – I have been visiting several salons over the past year since I moved here from Florida. Although all the salons were good, I needed someone that could get my color just right. Last week I found my match and my permanent salon. The stylist was very understanding and worked with me till I got exactly the mixture of color and highlights I wanted. Everyone was friendly and the entire experience was first rate.
not a 5 star salon – my mom and I went in for some haircuts on a weekday. we were the first customers that day...no one greeted us for like 5 minutes and then finally a stylist who was arranging her station came and said hello....this doesn't make sense becuase we had been sitting for 5 minutes. why couldn't anyone say Hello right away when we walked in? the receptionist was horrible. not friendly at all. both of our stylists had friendly personality. very personable. not a good place for people looking for short hairstyles.... read more
Business response:
We want happy satisfied guests. If you are not happy with your style, please contact the Salon's Director Patricia at your earliest convenience. We have never avoided a complaint from client, and we will always do everything in our power to correct a problem quickly and to the guests satisfaction.
Incompetent Staff – I called to schedule an appointment with someone who is able to cut curly hair. When I called the receptionist said that I would have to call back later. Which at that point you should be able to tell me who is available for an appointment. But I told myself that I really needed to find someone to cut curly hair so I waited and called back. When I called back the receptionist was clueless on what I needed and then began to look through the appointment book (from what I could hear) for someone with availab... read more
Business response:
Thank you for bringing your scheduling problem to our attention. We will review your situation with the staff and make corrections so it does not occur again. I hope you will reconsider and give Patricia or Patsy the opportunity to work with you. Both of these stylist have naturally curly hair and know how to style it and deal with any issues you may be having. The salon is very busy and scheduling is sometimes a problem. We would recommend booking atleast a week in advance. We strive to take care of all our guests to perfec... read more
Poor customer service – I scheduled a cut and color consultation for my daughter and me at 4:30 on a Sat. While we were out shopping, the receptionist called me and asked if we could come at 3:15, as our scheduled stylist had an opening due to a cancellation. I altered my schedule and we arrived at the salon 15 minutes early and were informed that the stylist would be with us as soon as she finished with her present customer. Thirty minutes later, we were still waiting. At that time the receptionist finally offered us someth... read more
Business response:
Our deepest and most sincere apology. Saturday?s are extremely busy and before Holiday?s they become even more intense. This is not an excuse, just a fact. We strive to run the salon in a manner that is both orderly and friendly. Our receptionists know to greet clients immediately upon arrival and offer them a drink. Our stylist moved your appointment in an attempt to rearrange the end of her day to accommodate a last minute hair emergency. The problem occurred when her existing client requested additional services which cau... read more
New eyelashes...what a difference they made for me – I have been going here for over a year, and yes I found it through CitySearch. Anyway, the experience has been wonderful. Color and styling always excellent. Recently I noticed that they started doing eyelash extensions. Being the adventurous type I decided to give them a try. My lashes are short and blonde, so I was really excited about the possibility of having long lashes. The experience took about and hour and the results were incredible. I didn't realize it but they a... read more
Saved with a new conditioning treatment... – My friend tried to perm my hair and when it turned out really bad, she tried using a straightener and fried my hair. In a panic I called for my stylist who was out of town, but I was booked with Melissa. Melissa told me that I needed this new rejuvenating treatment, she said she had tried it herself and it was awesome. This stuff was amazing, my lifeless fried hair was reborn. The treatment cost me about $50 and took about 45 minutes. What a wonderful place they take care their cu... read more
Lucky me, I found a perfect match... – I am new to San Antonio and skeptical about trying a new stylist after 5 years with my last stylist in Dallas. After roaming the net I decided to try the Hair Studio. What a stroke of luck, Michelle did a excellent job with both my color and haircut. I have found a new home and new stylist.
That cute place that treats you right... – This salon was that cute place that all the locals know, where you are treated right with a smile and friendly conversation. Michelle greeted me upon my arrival with big smile and a hug. After discussing what we were going to do to my hair I was treated to a wonderful experience. Michelle was able to create a new haircut and color for me that gained complements from all my friends. I would highly recommend her and my new cute place to get my hair done.
Frequently asked questions about Hair Studio Sonterra
How is Hair Studio Sonterra rated?
Hair Studio Sonterra has a 4.4 star rating with 307 reviews.
When is Hair Studio Sonterra open?
Hair Studio Sonterra is closed now. It will open on Tuesday at 9:00 a.m.
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