1100 S Lamar Blvd #2415, Austin, TX 78704
https://theguild.co/destinations/Austin/zilker-park-lamar-union
The Guild is the hotel that combines the comforts of home with the perks of boutique accommodations. Experience life as a local and travel for days on end without hitting pause on your daily routine; allow …MoreThe Guild is the hotel that combines the comforts of home with the perks of boutique accommodations. Experience life as a local and travel for days on end without hitting pause on your daily routine; allow …Moreyourself to live your best life--no matter where the road takes you. The Guild Lamar Union is in the middle of all things great on the South Side. Smack dab in an entertainment complex as big as Texas and as local as Austin, this is the perfect place to stay and p
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a year ago
a year ago
It means the world to us that you had such a great experience, and we can’t thank you enough for taking the time to share it with the world. Looking forward to hosting you again soon! - Travis
2 years ago
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2 years ago
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2 years ago
Hi Luis, thank you for your feedback. We did respond and address this review that you left on our Yelp page as well. I did look in to this with our manager and was informed of the situation and that we did refund you in total for the inconveniences with us. I do understand your frustration and decision to locate another place to stay. We have located the source of the issue on our end and I sincerely apologize for the issues you experienced. For our confirmation process, we do require an ID verification with a background check to ensure the safety of our guests and residents in the building. We do this thru First Advantage, a widely used company among hospitality and residential businesses. This was an isolated incident and I apologize again that you had to deal with it. I do hope we have the opportunity to host you in the future and show you why we do get so many five star reviews.
2 years ago
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