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Gucci

4.1

About this business

Founded in Florence in 1921, Gucci represents world class luxury, Italian heritage and modern style. 

Location details

13350 North Dallas Parkway, Suite 1355, Dallas, TX, 75240, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.1445 reviews
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Melanie Rodriquez's profile image
Melanie Rodriquez 
recommend  Recommended
5 years ago

Thank you for the amazing Customer Service provided, while purchasing my belt. 

Rogelio Vazquez Vazquez's profile image
Rogelio Vazquez Vazquez 
recommend  Recommended
5 years ago

good customer service and nice place they have good stuff 

Nicky Hawkins's profile image
Nicky Hawkins 
6 years ago

I had to go to Gucci Galleria yesterday and wasn't treated with the same respect that I receive from North Park Gucci. I exchanged a belt because they had the size that I need after North Park had them to hold it for me. The sale lady wouldn't accept my husband Black Card even though I had his DL with me I've never had a problem until yesterday. I ended up paying for my bag with my card after the salesperson Bly passed me on because she was leaving. The lady she passed me to customer service was horrible and unfriendly my wr... read more

Jimmy Cash's profile image
Jimmy Cash 
recommend  Recommended
6 years ago

Great! I’m going back to that store soon! 

Tom Gore's profile image
Tom Gore 
recommend  Recommended
6 years ago

I bought two $430 wallets; one for me and another for a birthday gift for friend out of town I mailed it to...I asked if I can return it with receipt a month later if needed if friend doesn't like/want it and they said "No problem". A month later my friend sends it back and I try to return it and I am denied. For spending this much money on a wallet and to be lied to and treated like this....I will NEVER buy another Gucci product again! Totally unacceptable Customer service! BOYCOTT GUCCI! 

Nakeisha Merriweather's profile image
Nakeisha Merriweather 
recommend  Recommended
6 years ago

Very nice and the customer service was amazing. I had a hard time deciding and they were so patience and worked with me 

Nitarshab Bolton's profile image
Nitarshab Bolton 
6 years ago

I can’t remember the young lady’s name but her knowledge in sales was impeccable. 

Jerome Wright's profile image
Jerome Wright 
7 years ago
MzYtakkia Missinmydad Bostic's profile image
MzYtakkia Missinmydad Bostic 
7 years ago

GREAT CUSTOMER SERVICE, EVEN THOUGH I CALLED FOR A CERTAIN BELT BEFORE I WENT IN THERE N THEY STILL DIDN'T HAVE IT, I FOUND A GREAT REPLACEMENT 

Frequently asked questions about Gucci

How is Gucci rated?

Gucci has a 4.1 star rating with 445 reviews. 

When is Gucci open?

Gucci is closed now. It will open tomorrow at 10:00 a.m. 

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