Grossman Furniture

Mark W. 

on Yellow Pages

7 years ago

We have been M Grossman customers for a long time and have never been disappointed with the selection, service and prices. The sales staff is knowledgeable and never pushy and always trying to please the customers. The delivery guys were were prompt and extremely courteous and professional. 

dbraut 

on YellowBot

8 years ago

The Waiting Game Had Stanley bedroom set delivered 12/18/15, which had 3 pieces with defects. The dresser had a cracked backpiece, which was repaired 3 1/2 months later, the headboard had 3 streaks, and the chest has a blister bubble on one of the drawers. A furniture repairman came out and examined the headboard and chest, 2 weeks after the dresser repair and took pictures. Neel will not commit to a timeline as to when the remaining 2 pieces will be repaired/replaced. It is now over 4 months since we got the furniture, whic... read more

Dorothy B. 

on Citysearch

8 years ago

We purchased a Stanley bedroom furniture last year. There were defects on 3 pieces: the dresser, which had a cracked backpiece, the headboard had 3 streaks, and the chest had a blister bubble. The furniture was delivered on 12/18/15 and the only piece that was repaired was the dresser. A furniture repairman came out and took pictures of the defects, but the store will not commit to a date as to when the remaining pieces will be corrected. The store required that they be paid in full on the delivery date, we held up our end o... read more

christinegabgray 

on Yellow Pages

12 years ago

My experience with Grossman Furniture was fantastic from beginning to end. Seldom do I enjoy speaking with pushy sales people but I quickly realized AJ was not that type. He helped me find the furniture that suited my application perfectly, and even talked me out of buying an additional piece because he felt my room could not handle it. That type of honesty will keep me as a customer for life! Great selection, great pricing, and delivery was painless. Thanks AJ! 

chefmom2 

on Citysearch

13 years ago

Highly Recommend Grossman Furniture – We recently moved into a new townhouse and needed to furnish a few rooms. We are very happy with the furniture we got and the customer service was terrific. We dealt with a salesman named John Bosch who was extremely knowledgeable. The prices were great and I specifically wanted furniture made in the USA and they carry quite alot of manufacturers who fit the bill. The furniture was delivered on time and the movers were very professional. I will definately go back to them in the future. 

Meg M 

on Citysearch

13 years ago

Received Damaged Furniture – We ordered a beautiful bedroom set for our boys and what we received was a damaged chest of drawers that had been touched up. Now a repairman has to come out and try to fix it. There has been no offer of a new one--even though it was over $850. Completely and utterly disappointed!!! Thinking of calling News station to do a story--I know a producer. When I call the store--they just tell me "Be calm". 

CSMobileUser6 

on Citysearch

14 years ago

good store – nice people and friendly 

Pamela R 

on Citysearch

14 years ago

I thought they were 5 stars...... – Long story short, I ordered two couches that arrived not only 2 months late, but also damaged. It took another 4 months to get the couches fixed. I was compensated (after a lot of phone calls) $350 and was given a 5 year warranty for free. About 3.5 years later I have a stain on my couch. The company that does the warranty work went out of business. Grossman's said they will "try" to send me a bottle of cleaner, but if that doesn't work I will have to pay to get it cleaned. They would not ... read more

Pamela R. 

on Insider Pages

14 years ago

I thought they were 5 stars..... Long story short, I ordered two couches that arrived not only 2 months late, but also damaged. It took another 4 months to get the couches fixed. I was compensated (after a lot of phone calls) $350 and was given a 5 year warranty for free. About 3.5 years later I have a stain on my couch. The company that does the warranty work went out of business. Grossman's said they will "try" to send me a bottle of cleaner, but if that doesn't work I will have to pay to get it cleaned. They would not hon... read more