This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Grossinger Hyundai Palatine
- Car Dealers
- Palatine, IL
About this business
Since 1937, the Grossinger Auto Group has been focused on customer satisfaction and retention. You will find the same customer focus at Grossinger Hyundai of Palatine before, during and after the sale. We also specialize in automotive repairs thanks to our factory trained technicians and parts specialists.
Location details
221 E Lake Cook Rd, Palatine, IL, 60074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedRich is awesome to deal with, literally made my deal the smoothest I’ve experienced. He’s a straight shooter that makes deals happen and I guarantee you’ll leave very satisfied. I won’t buy a car from anyone else.
***BE AWARE*** False advertising on their website!! Total example of bait and switch! Went in for the deals on a Sante Fe at $250 a month, only to be told their website was wrong and they were in the process of fixing it....however the sale has been posted for weeks. I’ll never get those wasted hours of my life back, and will be taking my business elsewhere.
Business response:
We understand your frustration. Our website is hosted by Dealer.com and they have the wrong information. I have left a message for Dealer.com to fix this problem. Thank you for bringing to our attention.
Told me a car posted online for sale was not able to be purchased and then told me they would “see what they could do” and showed me the same car for $4k more. After traveling for a few hours to see one specific car and texting with a woman named “Sandra” all day about it (aka, their computerized service) they only came down $500 on the price and were unwilling to negotiate any further. After telling me they would contact me about the car that I originally came in for first thing the next morning to let me know when it would... read more
Business response:
Hi Ann, I tried calling you this morning and left you a voicemail. If you could, please return my call at my office or on my cell, 815-299-8810 - Tiffany Phillips
Stop lying and stop baiting and switching your customers
Business response:
Hi Tom, myself and the General Manager, Mike Gors, are attempting to rectify the situation with Ann. We are truly sorry for the confusion, aggravation, etc. I have reached out to Ann; when she is available, we will make this right. - Tiffany Phillips
Last week we bought our first new car and we are so pleased with the services at Grossinger. Thanks to our salesman Richard Rudzena, we found the right car for us. He was professional, educated about the products and he helped us to find our best rates to fit our budget. We are very happy with our new purchase and we would recommend it to everybody.
Business response:
Thank you Stefan!!!!! Hope you and your wife enjoy many miles with your new 2018 Santa Fe Sport!!!
Great people great service!!!!
Richard helped my husband and I purchase our first car! He was patient with us, out of this world helpful and fun to do business with! Buying a car can be intimidating but Rich walked us through it all!! Definitely go see him if you're in the market for a new or pre owned vehicle!!! Everyone else that we dealt with were awesome too; Les & Eli!! Thanks again!!
Frequently asked questions about Grossinger Hyundai Palatine
How is Grossinger Hyundai Palatine rated?
Grossinger Hyundai Palatine has a 4.5 star rating with 78 reviews.
When is Grossinger Hyundai Palatine open?
Grossinger Hyundai Palatine is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com