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Greyhound Lines, Inc.
- Other
- Dallas, TX
About this business
Location details
350 N St Paul St, Ste 300, Dallas, TX, 75201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
incompetance is the name of the game with this organization. the management are a group of bumbling idiots so when asks a question you get an answer that sounds like its coming from someone who is mentally challenged. And this behavior is across the board no matter what municipality that you are in. the buses are not clean and some of the drivers uniforms are dirty. if you happen to go to a maintenance garage by accident the place can be discribed as a big unwashed cave. so no wander the buses are filthy. overall the place i... read more
Driver - Bus Operator # 470436 SINGH, HARRICHARRAN is an illegal immigrant without valid work authorization and being in the deportation removal proceedings by Homeland Security.
This company is a perfect example of corporate greed. WORST customer service of any company I have ever dealt with. Shipped boxes of freight with insurance and half the shipment was destroyed in route. Submitted claim and was sent a claim form with amount way below submitted amount. Have called, e-mailed, and sent them a certified letter requesting explanation of deductions. I have yet to hear back from the company. Just plain out thieves! I have filed complaints with BBB and FTC but they have so many complaints that I am ce... read more
My trip with this company was the worst trip ever the driver was asking people for drugs ,said he was the devil taking us to hell refuse to give up his name. Just hope I don't see him again. I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN.
They flat out do not care what you think. Worst customer service of any company I have dealt with BY FAR. The Wichita bus station's telephone was busy for 2 days straight! I then called the corporate office to complain and I was put on endless hold. Their employees are all incompetent black racists. I will travel by some other means next time. ANYTHING but Greyhound!
Can't get in touch with not one live agent!!!!! My son has a non refundable ticket and weather conditions have road delays until 12pm...his bus is scheduled to leave at 8am! I can't find out when they'll be departing! Called corporate and still No answer! Worst experience I've ever had!
Omg!! Nobody answers their phones and when you do get through they hang up on you! Never ever go here!!!!! I am shocked by their service because there is literally NO service!
I do not like the service I have receive from greyhound. I have called customer service and tried to resolve the issue. The customer service rep are rude and not nice. I feel as if greyhound doesn't care about there customer. My bus was schedule to leave out at 3 pm on 12/22/2014 the bus didn't leave the station till almost 3:35 next the bus broke down for 3.5 hours we finally got another bus around 7:30. So I didn't get to Fort Lauderdale till 12:30 that night. And all greyhound want to do is refund me $26.50 and I have to ... read more
I am a patient, rational, honest human being. Never have I been treated so lowly by another human being. I got tickets to travel from LA, CA to Mnpls, MN then back again to LA. On my trip to Minnesota I was treated with no respect and felt like an animal, very degrading. Then my laptop got stolen while the bus was being cleaned at the Grand Junction station in CO. On my way back to Los Angeles. My bus stopped in Armarillo, TX. We had an hour layover so I went to get something to eat. When I got back my things were taken off ... read more
Frequently asked questions about Greyhound Lines, Inc.
How is Greyhound Lines, Inc. rated?
Greyhound Lines, Inc. has a 1.1 star rating with 61 reviews.
When is Greyhound Lines, Inc. open?
Greyhound Lines, Inc. is open now. It will close at 5:00 p.m.
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