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Gregg Young Chevrolet, INC.
- Car Dealers
- Omaha, NE
About this business
We proudly sell and service vehicles to customers throughout Nebraska in Iowa, specifically in Omaha, Lincoln, Bellevue, Papillion, Fremont, Blair, and Kearney. We've been in the car business for over 19 years. Our salespeople are excellent at navigating customers through the sometimes complicated world of automotive incentives. We pride ourselves in going the Extra Mile For You. So much so that we made it our slogan.
Location details
17750 Burt St, Omaha, NE, 68118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Having recently experienced an unsatisfactory service at an American car dealership, I am inclined to avoid making such a purchase in the future. Specifically, I brought in my Chevrolet Traverse 2011 for repair due to a gas smell and was charged a significant amount of $3,455.77 with no improvement in the performance of the car. Despite being advised against visiting the dealership due to their alleged overcharging practices, I had no choice but to comply as they had possession of my vehicle. I suggest seeking alternative op... read more
Business response:
This person left another review. I have not had a 2011 Traverse in our shop for some time. We don't treat our customers this way and would love to chat with them if this is even real. I don't have a Judy Melgar in our system. We have fantastic people that work here and they work very hard to satisfy our customers.
I wish I would have checked these reviews before my purchase. I bought my 2024 Chevy Trax in June 3023. I specifically told my salesperson I wanted a sunroof installed. No problem, make an appointment and we'll give a loaner. Easy peasy, right? No!!! I believe after he found out it wasn't easy, he told me to go through the glass place directly and I would get a better deal - WRONG!! The glass place told me that isn't true! It's now February 2024 and no sunroof. Every time I call, I get someone different and when I call back ... read more
Business response:
Roxanne, I am sorry for your experience so far. I know it can get frustrating dealing with vendors and getting parts for vehicles. I understand that there was a price increase which is quite common these days, but we will honor the original price rest assured. I don't quite understand about people disappearing as everyone you have dealt with is still here. There have been a lot of supply issues in the last year and sunroof companies are not exempt from that frustration. If you desire to get your sunroof, give Bob a call and ... read more
I went in for an oil change and tire rotation, with an appointment, which was meant to be covered. I mentioned an issue I had every now and again with the theft deterrent system in the car, expecting it to covered. No one had mentioned anything different and I had not signed anything authorizing extra service on my car. I'm contacted hours later saying they had not even looked at my car yet and were going to have to keep it overnight. They offered a rental but could not tell me if it would be covered by my warranty until aft... read more
Business response:
We are sad to see this experience for our customer. Our service manager has reached out to this customer and we will try to rectify this situation.
Gregg Young Chevrolet sold me a 2009 Chevrolet 2500hd a couple months ago and advertised it with specific options. I researched the truck as best I could but also trusted this dealer would not mislead a customer. When I just spoke with the used car manager Dennis that actually listed this truck claims they have no trail of the auto trader ad that listed these specific options. As soon as Dennis realized what the problem is, he ended the conversation immediately. I’m just making people aware of my specific experience with thi... read more
My name is Stan ******. On February 18th 2022 I purchased a 2019 ****/F-150 Supcrew pickup from your Dealership in plattsmouth Ne. I also purchased a warranty plan to cover 100 percent of the electrical and electronics which also covered some other products. The sales person offered a separate policy that covered additional items such as tires. I declined. That warranty somehow managed to get tacked on to the loan through ** Financial. We found out later when we were called by a person to activate the warranty we found out t... read more
Great facilities and every better team members. Everyone I spoke to smiles and asks if you need help.
Business response:
Thank you so much for the review!! We have wonderful employees that work very hard to take care of our customers. It is fantastic to hear your positive review of their hard work. We will share this review with our team. Thank you again!!
My wife purchased a 2017 Lincoln and has had nothing but issues since the purchase. The same issue took over a month and a half to fix and, less than two weeks later, another issue has arose. They have now had the car for another week and we still haven't even heard a diagnostic on it yet. We have had to contact them, repeatedly, for everything and they still can't seem to know how to contact us back. The service has been terrible and they don't seem to know how to fix the simplest of problems. While I was at the dealership ... read more
Business response:
Sorry that you having such a terrible experience. Since your vehicle was manufactured by **** we have been taking to a **** dealer since it was under warranty. I have your associate reaching out to arrange to buy your vehicle back. We don't want anyone to have an experience like this. Normally our service professionals are top notch and go out of their way to help our customers.
Zach, the sales manager is deceptive and lacks any type of integrity in resolve problems. I had asked RJ, the salesman I was dealing with if the **** that was advertised on ******* came with a soft top as listed on the ad. RJ put me on hold and asked the sales manager, Zach about it. He said yes it does come with a soft top. After everything was signed and the vehicle was delivered, I was told that it was actually a bikini top, not a soft top. Zach was very confrontational with me and said that a soft top could mean anything... read more
Business response:
I am sorry for your experience. We didn't go the extra mile for you when you needed it. We will use this as a learning experience. I hope you enjoy your new **** and a soft top on us.
I called this dealership and asked do they help customers that's in bankruptcy, l was told Yes. I texted Paul to ask if they had a Chevy avalanche he said no. I said I wasn't interested anymore because he did not offer anything else to me. I get a call from Jeremy asking me how can he help. He said come in he will help and I get there early, first one there. I was there 4to 5 hours people that came in after me got out quicker and had a vehicle. Gregg young finance dept. put 8 bank inquiries on my credit and presented me with... read more
Business response:
This review is gross!! All people are welcome to shop here. We worked diligently to get Ms. ******** an approval for an auto loan. The bank required proof of income which is common when getting an auto loan. She declined to provide the needed information claiming that banks are racist. We are not a bank we work with banks to provide loans for our customers and we have a great team of people here to help our clients. As for the repugnant claim about Jeremy, he is a fantastic employee who works tirelessly in our call center to... read more
Frequently asked questions about Gregg Young Chevrolet, INC.
How is Gregg Young Chevrolet, INC. rated?
Gregg Young Chevrolet, INC. has a 1.7 star rating with 11 reviews.
When is Gregg Young Chevrolet, INC. open?
Gregg Young Chevrolet, INC. is closed now. It will open tomorrow at 8:00 a.m.
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