Green-Tech Termite and Pest Control

Dan B 

on BBB

2 years ago

Very little this company does is done to any minimum quality standard. Associate communication, product application, billing for services, proper application of payments to accounts, ability to follow basic instructions...all of this is done poorly and with repeated error. Canceling today by letter. A phone call will go nowhere. There are no managers or leaders in the organization that step up. No calls are returned. Everything appears to be left to hourly folks to figure out and fix. 

John R 

on BBB

2 years ago

We have had them for awhile now but were called a couple of different companies in the past until they were bought out by Rocket. Let me say that for what we pay is not worth the cost. The people that come to the house are great but we have had termite damage that is supposed to be covered by them and I have shown them the damage but all we get is that we will send someone out but that's all we get is lip service. No one contacts us or asks about the termite damage, nor do the return messages about it but continue to bill us... read more

Joe W 

on BBB

2 years ago

They collect 5 payments from me and have not schedule service. Customer Service, haha - just leave a message and maybe will call back. 

Mike B 

on BBB

2 years ago

Rocket Pest Control sent a text out of thin air that they were coming the next day to spray our house for it's annual pest control. My wife and I had never heard of them nor had we ever scheduled an appointment for them to service our property. We responded in text that we did not schedule it and they did not need to come to the house. The next day they sent a text less than 1 hour before arriving. We responded to not come. We never asked for the service and we cancelled the one they set themselves. Rocket Pest came anyway a... read more

Julianne M 

on BBB

2 years ago

Is this fraudulent? No services have been provided and I do not have a contract with this company. They are sending invoices (several repeatedly in a minute). At some point they hung a flyer on my door and did not ring the bell or provide service but sent an email saying they provided a service and demanded payment. My security cameras confirmed this. I contacted the company, only to be sent more innocuous forms that look like an invoice. I’m fearful that a fraudulent organization has been sold my contact information. I’ve r... read more

Sherry B 

on BBB

3 years ago

Spencer Pest has purchased serveral local pest companies. They are billing for services not performed by the companies they purchased. There are many complaints on **** **** ***. This is attempted theft under the name of the companies they purchased. 

Wendy M 

on BBB

3 years ago

Green tech, charged me in advance for services to remove rodents from my attic. The services included exclusion, trapping sanitation and vacuum. They completed the exclusion. Did not complete the trapping. Did not even begin the sanitation and vacuum. And now their business phone is disconnected. For every visit I had to contact the office to make sure there would be a follow up visit. They set flap traps in the attic {without bait}. Caught a couple of rats, then said they put more traps in the attic, this time baited...howe... read more

Jessica M 

on BBB

4 years ago

I have had services with this company since 2015 and was completely happy and trusting of each and every employee until I recently got a second opinion. I had a dry wood termite tent in 2015 and entered a yearly dry wood termite renewal every year in which they come and inspect, and spot treat if needed. I have a wood frame home and in Florida it is inevitable to get them which is why I paid yearly and called if I suspected something. I've had spot treatments since August 2021 due to areas with dry wood termites and now my h... read more

Joel B 

on BBB

4 years ago

Greentech Termite review Absolute worst company ever! I cannot emphasize this enough. Our problems with termites began 3 years ago with evidence of drywood termites inside our walls and outside on our lanai. The employee at the the time (who is no longer with the company) sold me on "spot-treating" our entire home by spraying termicide into the interior of our walls for the entire house. While this helped stop the evidence of termite droppings on the inside of the house, we recently had a Florida state termite inspector come... read more