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7 Raffles Avenue, 7 Raffles Ave, Singapore 039799, Singapore, Central Region, 039799, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered a Christmas hamper and it was delivered a day late. Timing was specific too as we do not want delivery during lunch time where recipient might not be around. But despite instructions, they delivered at 12 noon. And as expected recipient was not around. With full address provided, the delivery person kept calling me for directions. They finally got it after 3 calls to me and finally bothering to use Google maps. Also despite my provision of recipient’s contact number, the delivery person did not call recipient. I had ... read more
Business response:
Dear Kelvin, thank you for bringing this to our attention. We are disappointed to learn of the level of service you experienced during your hamper delivery. It is certainly not the exceptional experience we aspire for our guests to enjoy, and we sincerely apologize. We have heard your feedback and understand that Lewis, our Assistant Director of Food & Beverage, have been in contact with you via email and phone. Once again, we thank you for taking the time to provide us with your gift of feedback so that we can improve our s... read more
I stayed in Ritz Carlton Singapore for a business event from Dec 4th to 5th. At daytime, I had seven meetings in one room with different customers and Ms. Peck Lan was our room attendant on the day, actually, she was more like a housekeeper. It's a long day for me because I caught a cold. Ms. Lan not only kept the tables clean, replenished bottle water between meetings, but also nicely asked me if I need warm tea to drink without caffeine or anything she could help at every meeting end. She was nicely making me feel like fri... read more
I am so thankful for extremely good service by Ken
Atmosphere is good. Staff are all attentive and polite. A big spread of food choices. I like their Nonya kueh
Green House-Ritz Carlton Singapore has a 4.7 star rating with 8,070 reviews.
Green House-Ritz Carlton Singapore is closed now. It will open on Monday at 9:00 a.m.
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