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Great Lakes Orthodontics Ltd
- Dental Hygienists
- Tonawanda, NY
About this business
Location details
200 Cooper Avenue, Tonawanda, NY, 14150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thank you Great Lakes. In addition to making the highest quality appliances available, stocking TMD treatment products no one else has, and having amazing clinical expertise, the people at this lab are unusually friendly and solutions-oriented. I found myself in a difficult spot with a patient whose prior auth for his apnea device would be expiring in a week. For a modest overnight shipping charge only, they got it to me a full two days earlier than they quoted! Unbelievably impressive.
Where to start... Let's be fair and start with 5 stars and count from there. Answer the phone instantly. Custom orders are easy and fast. Service is very good. Now the bad... Minus 1 star for censoring reviews (you'll see, product reviews are very rare). If you give a bad review, it just won't appear. Case in point, the Biostar 4 Aligners, which their page does not tell you, limits you to using only 50% of the pressure forming chambers if using any plastic other than Scheu. Tried posting a review explaining this, got shot do... read more
Asked a very simple question about product availability but the product specialist wasn’t able to help which is fine, but there was no “hey let me ask my manager and see if they can figure it out” or “I’ll do a little research and see if that’s something I can find the answer”. It was simply, “sorry, I can’t help you”.
Great customer service, fast turnaround cannot complain about working with this company. Great Lakes Dental Technologies is far one of the most professional suppliers we work with. Kevin Marusewski has been our sales representative and let me tell you he is professional and courteous. Through out the years our company has been purchasing from Great Lakes Kevin has been so helpful cannot be thankful enough how he is able to assist us when ever we require assistance so Thank you so much Kevin !
Frequently asked questions about Great Lakes Orthodontics Ltd
How is Great Lakes Orthodontics Ltd rated?
Great Lakes Orthodontics Ltd has a 4 star rating with 55 reviews.
When is Great Lakes Orthodontics Ltd open?
Great Lakes Orthodontics Ltd is closed now. It will open on Monday at 8:00 a.m.
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