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Great Floors

4.5

About this business

Location details

524 E Sherman Ave, Coeur d'Alene, ID, 83814, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.548 reviews
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Chris Caraway's profile image
Chris Caraway 
recommend  Recommended
5 years ago

Great Floors/Francis Ave. Spokane store was great. Cody Siegel was easy to deal with and we found the prices were very competitive. Everyone was very easy to deal with, from the estimator that came out to measure, then the install scheduler Spenser, and then the installers, (Randy and Dan), were fantastic!. They were friendly, fast, clean, and very professional. We were very pleased all the way around. 

Bryce Levi's profile image
Bryce Levi 
recommend  Recommended
6 years ago

I install flooring for a living. I highly recommend dealing with Matt Mckenna at the store in Lacey WA. His knowledge of all product specs. and selection are second to no other person in the store. my customers love working with him because of his knowledge, flooring experience and low pressure sales environment. He has always gone the the extra mile to make sure that my customers get the best price and that the product is delivered on time. I have never had a complaint. hands down the best sales person I have delt with in t... read more

Jesse Hull's profile image
Jesse Hull 
recommend  Recommended
6 years ago

I dealt with Matt McKenna at the Lacey store. He was incredibly knowledgeable with flooring. I highly recommend seeing Matt for all your flooring needs, hands down the best in the business. 

Lizabeth Senior's profile image
Lizabeth Senior 
6 years ago

They could improve by firing all their sales help. Their sales employees are awful. They know nothing about customer service. We will never go back to the Silverdale store. We have been there twice and the help was awful both times. 

Maigan Hanberg's profile image
Maigan Hanberg 
recommend  Recommended
6 years ago

Love my floors! 😍😍 Thank you Sean at the Kennewick location!! 

Richard Wallace's profile image
Richard Wallace 
6 years ago

By answering my phone calls and being prompt on installation. We paid cash up front and have been waiting for over 6 weeks for installation, They did one room and disappeared. We have bubbles all over the kitchen and the seam is coming up, small, but still should be fixed. I am extremely angry with this company and would not recommend anyone to them. 

Erika Taylor Montgomery's profile image
Erika Taylor Montgomery 
7 years ago
Matthew Mckenna's profile image
Matthew Mckenna 
7 years ago
Matt Bentley's profile image
Matt Bentley 
7 years ago

Great floors did an AMAZING and flawless job today on 12th street. On time and very professional. The carpet looks amazing. Thank you to an amazing crew, look forward to doing business with you again! 

Business response:

Hi Matt, we are glad to hear you are happy with your new flooring. We look forward to working with you again in the future! Thank you for sharing! 

Frequently asked questions about Great Floors

How is Great Floors rated?

Great Floors has a 4.5 star rating with 48 reviews. 

When is Great Floors open?

Great Floors is closed now. It will open tomorrow at 9:00 a.m. 

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