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Great Basin Federal Credit Union

3.5

About this business

Specializing in: - Credit Unions - Financial Services - Loans - Mortgages - Real Estate Loans 

Location details

9770 S Virginia St, Reno, NV, 89511, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.5130 reviews
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Carol Bishop's profile image
Carol Bishop 
recommend  Recommended
5 years ago

Thank you for helping me through this pandemic! I used your chat on the website, and it was very easy to use! Martin was on top of everything, and it took all of 10 minutes. Please everyone, stay safe and again Thank You for making this a little easier on me! 

Carol Harrison's profile image
Carol Harrison 
5 years ago

"The staff is great and they go out of their way to make things happen. We needed to open an account and did not have an appointment and they found time and made it happen. Thank you, Sparks staff." 

Brylee Harris's profile image
Brylee Harris 
5 years ago

Cheilsey was absolutely amazing when it came to getting our personal loan through Great Basin! The process was ridiculously easy and quick and she was super helpful in answering all of my questions. We’ve always been happy with our experiences at Great Basin, but this experience was by far the best yet! Thanks Cheilsey 😊 

Jack Robinson's profile image
Jack Robinson 
5 years ago

keep doing business the way they have been for the past several years all these new fees for the 2020 fee schedule you're going to make me have to find a new bank 

Steven Sickinger's profile image
Steven Sickinger 
5 years ago

They never answer the phone. If you have a problem with you account, good luck they will get back with you at their convenience. I have been trying to reach them for 3 days and can’t even get a call back. Simple pathetic, asked for branch manager to call me but apparently I’m not important enough to deserve a call from anyone at the bank. 

Letticia Palmer's profile image
Letticia Palmer 
recommend  Recommended
5 years ago

Friendly and fast service! I refinanced my car loan about 3 years ago and it was a wonderful experience! My only gripe is that I can't use my debit or credit cards with Samsung Pay. 

Troy Frost's profile image
Troy Frost 
recommend  Recommended
5 years ago

Friendly, professional service, low fees, always can find someone to sit down with you to help with financial questions. This banking choice views you as a person, not just a number. 

Bryan Johnson's profile image
Bryan Johnson 
recommend  Recommended
6 years ago

We have been with Great Basin Federal Credit Union since 1984 and I would not do my personal or business banking anywhere else! Over the years I have purchased a variety of vehicles and taken out loans for different reasons and Great basin FCU was always there to help us out! All of the branches are great but I use the Northwest branch near my home and everyone there provides outstanding service. We feel at home there and always recommend them to friends and family. Bryan & Cindi 

Karen Enslin's profile image
Karen Enslin 
recommend  Recommended
6 years ago

Great hometown feel and eager to answer any and all of my questions. The website could use some work to make it more user friendly but a promising work in progress. 

Frequently asked questions about Great Basin Federal Credit Union

How is Great Basin Federal Credit Union rated?

Great Basin Federal Credit Union has a 3.5 star rating with 130 reviews. 

When is Great Basin Federal Credit Union open?

Great Basin Federal Credit Union is closed now. It will open at 9:00 a.m. 

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