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Gray's Appliance

4.4

About this business

Appliance Dealership 

Location details

945 Main St, Melrose, MA, 02176, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4149 reviews
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Alexandra Sopper's profile image
Alexandra Sopper 
7 years ago

WOW is all I can say. I am so impressed with the level of service. We have bought our Dryer, Dishwasher, Fridge and Stove from them. The sales people are awesome and so helpful. We got our fridge and stove delivered this morning and the 2 guys delivering were beyond nice. They were efficient and very organized. I can't say enough nice things. Thank you thank you thank you! 

Keith Cannizzaro's profile image
Keith Cannizzaro 
7 years ago

Gray’s is a top notch place. Customer service in parts department is always very helpful. I needed a part and they suggested the potential issue and recommended the fix. Can’t say thanks enough. 

Mark Mayo's profile image
Mark Mayo 
7 years ago

Thanks for a pleasurable experience from purchase to install. Dennis, Jeff, and Todd. We thank you for all of your help. Warm regards Mark & Tiffany. 

Barb Madill Cunningham's profile image
Barb Madill Cunningham 
8 years ago

Once again love Gray's. Our serviceman Dave was great!! Just let the customer's know when you are running late!!! 

Michael Huddy's profile image
Michael Huddy 
8 years ago

Been very satisfied with products from Gray's. Last year we purchased a dryer and a gas stove for my parents. In renovating my own apartment I purchased a fridge, stove, dishwasher, microwave/hood vent, and garbage disposal. The staff are friendly and helpful and I like that they are a local small business that provides great customer service. 

Joseph Chiccarelli's profile image
Joseph Chiccarelli 
8 years ago

Great place for appliance parts too, I have been here 3 times for parts for my washer and dryer, from, door hardware for my washer to a new heating element for my ancient,dryer , they always have it in stock. The Thing that compelled me to right this review is this place consistently has ultra friendly staff that greets with Hello, and Thank you and a smile something lost on today's retail industry. thanks Again . 

Niki Zide's profile image
Niki Zide 
9 years ago

Had our Frigidaire Gallery refrigerator delivered today! Absolutely love it! Customer service at purchase was great and delivery to the 2nd floor was also great! I'm sure we will be back for all of our kitchen purchases. 

Catherine Russo Delisle's profile image
Catherine Russo Delisle 
9 years ago

I just had a service call with Dave J from Gray's. Excellent service! He takes pride in his work. It was a breath of fresh air to have someone do such a great job. Thank you. 

Jackie Bishop's profile image
Jackie Bishop 
9 years ago

Rick and Jeremy did an amazing job installing our new Speed Queen washer! It was quite a challenge to maneuver it up, over, and into the corner between the gas dryer and soapstone sink. They did it with ease. The old one is out and the new one has been put to the test since it arrived yesterday. All is level and running smoothly. Thanks guys! 

Frequently asked questions about Gray's Appliance

How is Gray's Appliance rated?

Gray's Appliance has a 4.4 star rating with 149 reviews. 

When is Gray's Appliance open?

Gray's Appliance is closed now. It will open on Monday at 9:00 a.m. 

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