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Gray's Appliance

4.4

About this business

Appliance Dealership 

Location details

945 Main St, Melrose, MA, 02176, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4149 reviews
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Bob Lee's profile image
Bob Lee 
recommend  Recommended
4 years ago

I received assistance from Gray's to fix a freezer and replace a washer on my refrigerator. Dave visited my place three times to do the work within a week. He ended up figuring out the freezer just needed a new timer instead of dealing with either leaking refrigerant or otherwise replacing a commercial grade freezer that would take 3 months to replace. Dave was knowledgable, friendly and competent. Outstanding customer service and timeliness from Gray's Appliance! 

Janis Carter Long's profile image
Janis Carter Long 
recommend  Recommended
5 years ago

My refrigerator died this week, not a great time to be without one. I bought one on Wednesday and they didn’t think they could deliver it until Monday but they were able to get it to me today. So grateful! Thanks Gray’s! 

Robin Wozniak's profile image
Robin Wozniak 
5 years ago

They changed us $250.00 because my Nana (Who suffers from dementia) forgot to use the washing machine. We called to have it fixed then soon after realized we were ripped off. 

Kelly Hassett's profile image
Kelly Hassett 
recommend  Recommended
5 years ago

Grey's is always professional, good customer service, good pricing and delivers without scratching my appliances or walls. They even honor warranties, have spare parts if you break a veggie bin ect, and service personell are timely and fast. 

Annette Cail's profile image
Annette Cail 
recommend  Recommended
6 years ago

When we called and needed a recommendation for someone to service our Electrolux fridge (which came with our condo and unfortunately wasn't purchased at Gray's) we were given a great recommendation of "Peter De's Appliance Service." Peter was able to come the next day and fixed our issue so fast! Thank you Peter and thank you Gray's! 

Joanna Kemp's profile image
Joanna Kemp 
6 years ago
Ann Brown's profile image
Ann Brown 
recommend  Recommended
6 years ago

The people are super helpful and very friendly, beats alot of other encounters I've had through the years. I'll be back. 

Catherine Zinck's profile image
Catherine Zinck 
6 years ago

Thanks so much for your great customer service. I was attempting a small repair on my dishwasher and was feeling defeated after a terrible experience at another appliance shop in town. You had the part, were kind and polite and I had my dishwasher up and running in under an hour. 

Lisa Johnson's profile image
Lisa Johnson 
6 years ago

Our oven was back working in 20 minutes!! Thanks!! 

Frequently asked questions about Gray's Appliance

How is Gray's Appliance rated?

Gray's Appliance has a 4.4 star rating with 149 reviews. 

When is Gray's Appliance open?

Gray's Appliance is closed now. It will open on Monday at 9:00 a.m. 

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