This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Grassland Car Care Center
- Auto Repair
- Franklin, TN
About this business
Grassland Car Care Center has been providing quality car care in Franklin, TN since 1995. We are a Veteran owned business delivering honest and professional automotive repair and auto maintenance services to the people of Franklin and surrounding areas. We believe in offering a personalized touch to your auto repair experience— our customers are important to us, so we get to know each of them and their personal repair needs to prevent any future problems.
Location details
1105 Battlewood St, Franklin, TN, 37069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was from out of town and feel like they tried to take advantage of my situation. Had my vehicle towed there because of the transmission. The quote I got was almost exactly $4000 more than the local Honda dealership. He also said I needed a timing belt replaced for close to $2000. I had that service done at the Honda dealer 38k miles earlier and the recommended part replacement is every 105,000 miles. Confused I took my Honda pilot back to the dealer and they showed me the timing belt was perfectly fine. I asked what were t... read more
My 2013 Honda pilot had the transmission go out on a recent trip from Memphis to Knoxville. over the Labor day weekend. A friend of mine in Nashville had a neighbor who worked for this shop and so I had it towed there. During the weekend I researched what it may cost to have repaired. This shop quoted me over $9,000! It was almost exactly $4000 more that the local Honda dealership quoted. I asked questions to make sure I was comparing apples and I was. I feel that he was taken advantage of the fact it was already at his shop... read more
RecommendedAwesome service!! I was there in Franklin because my Grandmother was very ill, and my car needed some repairs so I took it to Grassland Car Care Center. I was blown away with the kindness and professionalism from the staff.
BEWARE of this place!! They installed an after-market ill-fitting front axle (for $750) on my 2014 Toyota Sienna van which led to a complete failure of my transmission (at only 64k miles!!) as I was driving on the interstate AT NIGHT by myself!!! Luckily I was able to pull over safely to the shoulder where I waited for a tow truck....I did not have my vehicle for 2 WEEKS (I am a busy Mom of 3)!! Grassland Car Care did refund me the $750 for the INCORRECT PART they installed HOWEVER... I had to get a proper Toyota axle (for... read more
Very pleased with everything about this place. They are very professional and thorough. So glad I found them!
I can’t thank Tim and the guys at Grassland Car Care enough! They really went out of their way in assisting me with my repair. Tim and Trevor both spent time on the phone answering my many questions and accommodated my request for text updates so I could better respond while at work. I’ve been taking different vehicles to Grassland Car Care over many years. They have always been more than fair, completely honest, and exceptionally thorough. This time was no different. I highly recommend using them for any service you might n... read more
Tim, the manger at Grasslands, was very polite, informative, and went the extra mile to provide excellent customer service to both my wife and I. Highly recommend the guys @ Grasslands Car Care in Franklin�
Frequently asked questions about Grassland Car Care Center
How is Grassland Car Care Center rated?
Grassland Car Care Center has a 4.5 star rating with 408 reviews.
When is Grassland Car Care Center open?
Grassland Car Care Center is closed now. It will open tomorrow at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com