Grand Rapids Ophthalmology

Allison Mertz 

on Google

2 weeks ago

As a new patient, I had a good experience overall. I just wish the office had been clearer about the appointment process and costs upfront. When I scheduled, I wasn’t aware I would meet with a nurse before the doctor, so I thought the office was running behind. I saw the nurse about 20 minutes after my scheduled time and the doctor about 40 minutes after. I also wasn’t informed about the visit copay or the additional $40 contact lens consultation fee until after my appointment. Knowing this information ahead of time would ha... read more

Portia Patrice 

on Google

a month ago

I called because I wanted to schedule an appointment because I don't think my contacts were properly fitted at the place where I previously got my contacts prescription. I tried to ask the person on the phone about my problem regarding my contacts continuously riding up in my eyes and tried to ask if that could be a contacts lens fitting problem, clearly seeking a second opinion examination if my previous provider didn't have it right. She completely ignored my question and asked for personal information to look me up and th... read more

Madaleine Norman (Atlas) 

on Google

6 months ago

I had a wonderful first experience with this office. First off, they’re open late some days of the week, which is SO wonderful if you can’t get time off work! But the service really was spectacular. The assistant that saw me, Joey, made me and my fiancé feel like friends of the office and was kind, enthusiastic, and excited to inform us about how eye tests work as we went through setup. Doctor K was professional and clearly knew his stuff. Even the folks who helped us pick out frames seemed personally engaged in my tastes an... read more

Mi E 

on Google

6 months ago

I have had more thorough eye exams at different optometrist offices. I was charged way more than my insurance co pay. 

Shah (SRN) 

on Google

6 months ago

I’ll write a detailed comment later…