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Grainger Industrial Supply

4.0

About this business

Location details

815 3rd Ave, New York, NY, 11232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.048 reviews
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Candido Santos's profile image
Candido Santos 
a month ago
Matthew Carrara's profile image
Matthew Carrara 
a year ago

Customer service is non-existent which is usually pretty consistent with nyc area. “Order or Pickup” is all you’re greeted with, not even a hello. Not a single employee has an attitude that’s friendlier then an “I don’t want to be here” demeanor. Orders for pick up are supposed to be ready after 9am. If you come at 845am to try and pick up no-one will even entertain looking for it thought obviously it’s already in the store. Grainger in general’s prices are 20% higher then the next most expensive option, availability is the ... read more

Holland Paving's profile image
Holland Paving 
a year ago

Placed a $4000 order and confirmed materials were in stock at the store. After the order was placed, (days) I was sent an email that part of the order was ready. Sent a rep to pick up the supplies and recieved 4 of 41 pieces and told balance ready by end of week. End of week came and another email came with another partial order ready to pick up. Called and was told that 20 were ready and the balance would be Dec 1. This was completely unacceptable as we had a job scheduled for the upcoming week. 

phil c's profile image
phil c 
a year ago

Sales man was horrible ( short guy with shaved head) Like he couldn’t be bothered. My boss sent the order to the wrong store, so there was a problem but omg he was a bit nasty. Not to mention he gave me 1/4 bolts and nuts. The bolts were course thread and the nuts were fine thread. I had to use my impact gun to screw them together. 

solarflere solarflere's profile image
solarflere solarflere 
a year ago
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Frequently asked questions about Grainger Industrial Supply

How is Grainger Industrial Supply rated?

Grainger Industrial Supply has a 4 star rating with 48 reviews. 

When is Grainger Industrial Supply open?

Grainger Industrial Supply is open now. It will close at 6:00 p.m.  

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