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Grace Bocalan - State Farm Insurance Agent
- Insurance
- Everett, WA
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
3715 Colby Ave, Everett, WA, 98201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
For over 2 and 1/2 years my 94 year old mother tried to get her son-in-law on her policy as she no longer drives. She spoke to Kaylene at least once, gave her the information. On numerous occasions I heard her tell them she no longer drives and she wanted her son-in-law on the policy. However their records show nothing of the sort. Spoke to Grace to have policy cancelled , first she had to verify my mother's date of birth with my mother and when she wanted it canceled. She explained anyone could drive the car and since my mo... read more
Business response:
Hi LeeAnn, we have taken care of your parent's insurance needs since I started my agency in 2003. I have always made sure that they are getting all the discounts available to them. They were one of my favorite couples that came regularly to review their insurance. We would never take advantage of anyone and know we are applying all the discounts available to all our clients. With your mother being the named insured, the registered owner of the vehicle and still having a valid driver's license number, even though the son in l... read more
RecommendedEvery time I go to The Statefarm agency; they have been there for me in so many ways beyond measurable. I highly recommend Kaylene Fulton, Grace Bolalan Insurance Agency Inc. State Farm. — with Kaylene Fulton.
Despite having a confirmed appointment with Ms. Bocalan, which her office called to schedule, saying it was necessary, she cancelled less than 20 minutes before the appointment (presumably to leave on vacation). Her office staff refused to provide any contact info or to pass along a message. I will be moving my policies. There wasn't even an APOLOGY for the late notice. Incredibly disrespectful. Coupled with several errors her office has made, I'm feeling there is a lack of skill and professionalism.
Frequently asked questions about Grace Bocalan - State Farm Insurance Agent
How is Grace Bocalan - State Farm Insurance Agent rated?
Grace Bocalan - State Farm Insurance Agent has a 4.9 star rating with 474 reviews.
When is Grace Bocalan - State Farm Insurance Agent open?
Grace Bocalan - State Farm Insurance Agent is closed now. It will open at 9:00 a.m.
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