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Grace Bocalan - State Farm Insurance Agent

4.9

About this business

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

3715 Colby Ave, Everett, WA, 98201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9473 reviews
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LeeAnn Schultz's profile image
LeeAnn Schultz 
6 years ago

For over 2 and 1/2 years my 94 year old mother tried to get her son-in-law on her policy as she no longer drives. She spoke to Kaylene at least once, gave her the information. On numerous occasions I heard her tell them she no longer drives and she wanted her son-in-law on the policy. However their records show nothing of the sort. Spoke to Grace to have policy cancelled , first she had to verify my mother's date of birth with my mother and when she wanted it canceled. She explained anyone could drive the car and since my mo... read more

Business response:

Hi LeeAnn, we have taken care of your parent's insurance needs since I started my agency in 2003. I have always made sure that they are getting all the discounts available to them. They were one of my favorite couples that came regularly to review their insurance. We would never take advantage of anyone and know we are applying all the discounts available to all our clients. With your mother being the named insured, the registered owner of the vehicle and still having a valid driver's license number, even though the son in l... read more

LeeAnn Schultz's profile image
LeeAnn Schultz 
6 years ago
Irene Cuellar's profile image
Irene Cuellar 
recommend  Recommended
6 years ago

Every time I go to The Statefarm agency; they have been there for me in so many ways beyond measurable. I highly recommend Kaylene Fulton, Grace Bolalan Insurance Agency Inc. State Farm. — with Kaylene Fulton. 

Kaylene Fulton's profile image
Kaylene Fulton 
7 years ago
Lisa Atkinson White's profile image
Lisa Atkinson White 
7 years ago
Elizabeth Heath's profile image
Elizabeth Heath 
8 years ago
Angelina Ausmolo Sumiga's profile image
Angelina Ausmolo Sumiga 
8 years ago
Micki Hazen's profile image
Micki Hazen 
8 years ago

Despite having a confirmed appointment with Ms. Bocalan, which her office called to schedule, saying it was necessary, she cancelled less than 20 minutes before the appointment (presumably to leave on vacation). Her office staff refused to provide any contact info or to pass along a message. I will be moving my policies. There wasn't even an APOLOGY for the late notice. Incredibly disrespectful. Coupled with several errors her office has made, I'm feeling there is a lack of skill and professionalism. 

Lea Alejandro's profile image
Lea Alejandro 
8 years ago

Frequently asked questions about Grace Bocalan - State Farm Insurance Agent

How is Grace Bocalan - State Farm Insurance Agent rated?

Grace Bocalan - State Farm Insurance Agent has a 4.9 star rating with 473 reviews. 

When is Grace Bocalan - State Farm Insurance Agent open?

Grace Bocalan - State Farm Insurance Agent is open now. It will close at 6:00 p.m.  

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