Got All Auto Parts's cover image
Claimed

This profile has been claimed by the business owner or representative.

Got All Auto Parts

4.1

About this business

Got All is committed to “you” the customer in every aspect of our business. We utilize stringent quality standards to ensure every organizational process is focused on the customer, product, management, and quality at every level. This commitment is engrained into our staff and maintained regularly. This level of competence ensures an exceptional experience for our customers while maintaining excellence in manufacturing. Got All Auto believes in building relationships with each and every customer including outrea... read more

Location details

100 S, River Rd, Bay City, MI, 48708, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.11,414 reviews
Select a rating
Johnny S's profile image
Johnny S 
4 years ago

Worst company ever. Ordered a transmission on April 20 they were paid immediately with my debit on April 21 funds were deducted. I gave them 2 weeks after before calling and they stated a part hadn't arrived but it will ship in a few days . I called weekly, every week was a different excuse. Cant find shipping due to the coronavirus, if that's the case stop taking orders. After 2 months I requested a refund still haven't received it,today 8/14/2020, a week from it being 3 months I reported them as fraud to my bank . Delays h... read more

Sharon E's profile image
Sharon E 
4 years ago

My 2004 Chevy Tahoe needed a new transmission asap. The truck is my only form of transportation for work and I also have 3 small children. Coming up with money to replace and install a transmission has been very difficult for my family. I was very nervous about going with the wrong shop and having the problem not fixed or worse. I decided to order a remanufactured transmission because I was told it was a better choice over a rebuilt. I found a website atransmissions.com that sold remanufactured transmissions that were assemb... read more

Chris S's profile image
Chris S 
4 years ago

They don’t ship your order out correctly if they ever ship it at all. Transmission shows up with no converter so the waiting game begins. After getting the remainder of the order the transmission only last 1500 miles in what is a weekend driving vehicle. Now with transmission out of the truck and phone calls since May of this year I’m still not seeing any results. Not sure what’s more frustrating, their lies of telling you they’ll call you back or the fact that their customer service department is the worst in the world. Rea... read more

Ryan J.'s profile image
Ryan J. 
4 years ago

order a transmission on April 7th 2020. was told 7 to 14 days to be built and shipped to New York. it is now June 10th 2020. they do not answer the phone. will not call me back. took my $1300, 2 months later no transmission cant get a hold of them, scam. 

Charlie s.'s profile image
Charlie s. 
4 years ago

it took 3 transmissions before I finally got a good one then they tell me they are going to refund me some of my money for the labor and they told me they would reimburse me 600 dollars. I have had my tracking number since march 19th 2020 I call almost everyday and every day it is excuse after excuse. Then just past friday I call and the manager kevin gets on the phone and starts to cuss me. Then qhen i say 1 cuss word hey really starts cussing me and telling me I need to watch gow I talk to him, but he can sit there and cus... read more

Calvin C's profile image
Calvin C 
4 years ago

Defrauded out of $899.00! On Feb 5, 2020 I bought a transmission on their web site, and paid in full with my debit card. with in minutes i received a call to go over the options i picked. then i received an email stating to allow 7 to 10 business days for building, testing and included the invoice showing paid in full. I didn't hear anything from them, so on Feb 28 i sent a email asking the status and they never responded. so on Mar 2nd I called and and was put on hold for 7 minutes then the lady came on and told me "The guy... read more

Travis T's profile image
Travis T 
5 years ago

Ordered a transmission from them...recieved it put it in and the transmission didnt work right off the bat, called them 2 months ago they said they were sending us a new transmission after a month I called again and still 2 months later nothing no transmission nothing they avoid my emails and they have dodged my calls! Travis thronbrough 

Michael D.'s profile image
Michael D. 
5 years ago

they suck! early November I order a transmission and was told to expect it in 7-10 days. 11 days later called and was told parts were on order. be shipped by the end of the week. following Monday called again and was told trans was in testing and couldn't make the shipping truck, again by the end of the week. following Monday was told my trans is a year specific trans and are waiting on a core from another customer to be returned. All total lies! requested refund of money early January. here it is end of February still no mo... read more

Oscar's profile image
Oscar 
5 years ago

WORST customer service EVER!! I have order a transmission with the sales man named Kevin back in 11/22/2019 4L80E (chevy) transmission,never got the transmission and till this day NO refund.They give me the run around every single day i call as to why its taking for ever to get my money back.All i want is get my $1429.00 back and get back to focusing in running business.For sure stay away from this business and save your money and look else where like TRC transmissions in Kent,WA.rating Got All Auto Parts 1 star is saying a ... read more

Frequently asked questions about Got All Auto Parts

How is Got All Auto Parts rated?

Got All Auto Parts has a 4.1 star rating with 1,414 reviews. 

When is Got All Auto Parts open?

Got All Auto Parts is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com