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Gosch Collision @ Gosch Ford Temecula
- Body Shops
- Temecula, CA
About this business
Location details
26895 Ynez Rd, Temecula, CA, 92591, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Refer to Michael's post. https://www.facebook.com/511533076/posts/10158726474503077/
The service advisor Mike Tinsley and his manager Grant took me into their office and proceeded to tell me “We are done here!” When demanding some form of solution to an issue that occurred while IN THEIR CARE! Mentioning to me that they “have very good lawyers” and indicating “fine print” stating they (Gosch Ford Temecula) “are not responsible for any theft or damage to vehicle”. They performed services that I did not request and somehow for a second time (from this same advisor, Michael Tinsley!) I have more problems than w... read more
Business response:
Michael, we strive to take care of all our customers. We are sorry that you are having concerns with your vehicle. We made all repairs that you authorized and noted down other things that were needed on your vehicle. Unfortunately we can not make repairs for free.
RecommendedGreat staff, very friendly and excited to help!
Do not take your vehicle for repairs at this dealership. The service team could not figure out what was wrong with my truck for months. They ignored advice from Ford engineers as to diagnosing the potential cause, Then stated to me I needed a new transmission to solve the problem. 7k later and same problem. They had told me that they do not know what else could be wrong and that the new trans would ultimately solve the problem prior to even checking the diagnosis points Ford engineers provided to them. Ford corporate represe... read more
Business response:
Hello Ken, when you arrived with your truck, we did show you the chunks of metal at the bottom of the transmission pan and let you know it would be suggested to replace your transmission. Which you agreed to, after the repairs we have never been able to verify the concern you are having. You road tested with our shop foreman and tech while your drove with your trailer hooked up and still we could not verify your concern. -Grant Bell, Service Manager
Phenomenal sales staff (shoutout to Mr. Terry McDowell) who were personable and quick to understand our desires and preferences and recommend a vehicle within our price range with great features. We came out with a much nicer car than we expected at the price we said we wanted to pay. His low pressure salesmanship made it so easy to decline on cars we didnt like and not feel like he was pushing into anything. Welcoming staff who were flexible with us the entire way. We shopped at 5 other dealerships before we came here, and ... read more
This guy! Billy D is a Top notch person and will bend over backwards to help you. I’ve seen it! He’s not the usual salesman either. He was actually helpful, honest, knew things that good salespeople should know. Me, I know somebody who knows somebody and that somebody is Billy D! I will recommend him to anyone. Go see him, what is the worst that could happen to you, you go home with a new car? Boom bet you Billy D did that for you? You think you’re done and Todd swoops in and makes sure everything is good. You’re left there ... read more
Terry is the best. Ask for Terry.
I bought a mustang from them last Monday! GOScH Ford is an excellent company to do business with. They are very informative with their vehicles. The salesman explained all the features that the mustang had clearly and help me set up my FordPass account. They have excellent customer service and getting my vehicle was relatively easy and they made it fun. I would happily do business with them again!
Gosch Ford has always treated me Fairly and made sure I was happy with all my New Car / Truck purchases . Connie Jocilier has always been a pleasure to work with in Sales . Nick in Sevice is ways friendly and smiling . Keep up the good service .
Frequently asked questions about Gosch Collision @ Gosch Ford Temecula
How is Gosch Collision @ Gosch Ford Temecula rated?
Gosch Collision @ Gosch Ford Temecula has a 4.9 star rating with 2,121 reviews.
When is Gosch Collision @ Gosch Ford Temecula open?
Gosch Collision @ Gosch Ford Temecula is closed now. It will open tomorrow at 8:00 a.m.
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