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Goodyear Tire & Service Network

4.6

About this business

Location details

25923 104th Ave SE, Kent, WA, 98030, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.6393 reviews
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val's profile image
val 
3 years ago

DONT TRUST THESE CROOKS! I do all my own work. Always have. I recently did an engine and tranny swap in my 94 accord. While doing the swap I had my ball joints and wheel bearings replaced. Pep boys of frederick, MD pressed in my new wheel bearings for me. I took my car to another shop for tires and alignment and was informed by the tech that my wheel bearings were falling out. They told me it was a result of not being pressed in all the way. I took the car to pep boys and told them they should fix it since they screwed it up... read more

Ann's profile image
Ann 
3 years ago

unhappy I took my car in for brakes and a 60,000 service mile this past feb. I came back a few hours later to pick up my car and the mechanic told me cars dont need 60,000 service mile maintenance! They did not do the work and my car shakes when i press the brakes now. The front passenger side of my car was hit by a snow plow in their service parking lot, where THEY parked it and they refuse to pay for the damages. They said they arent responsible for any damages to my vehicle on their property! The shop manager not only was... read more

Michael's profile image
Michael 
3 years ago

A SIMPLE WATER PUMP A guy named Chris answered the phone. I told him that i needed a water pump ordered for my car. He seemed kind of slow when i was talking to him, and i was kind of hesitant in ordering the part through him. Anyway he told me he was going to order the part for me on Friday and i would be able to pick it up on Monday at 2pm in the afternoon. Here it is Monday, i talked to 3 different people in the parts department, Chris had told me that the part was not in yet and he has my phone # and he would call me bac... read more

christopher's profile image
christopher 
3 years ago

did not do the work i asked and tryed to bs me # User Rating: 1 out of 5 stars by ChristopherC 04/06/2010 ok i took my 93 Chevy cavalier to get a front end aliment. i got bumped in a parking lot and now it pulls to the right. i droped it off a 3:30 i went back at 7:00 that night to see what was up. i spent 10 min standing in front of the guy at the counter there where no other customers insight. he was calling people and answering the phone after the 10mins went by i stopped him before he could dial another number and asked ... read more

Dave's profile image
Dave 
3 years ago

Very helpful and excellent return policy I do most of my own work and have bought a lot of parts and many tools from Pep Boys. Many of their products are available at different quality levels, and I have always found quality to be commensurate with price. I can cut corners with a cheap part, or pay a little more and get a better part. They are also been very generous with their return policy. I have frequently bought the wrong part, and never had a problem returning it, even if I don't get back to the store right away. The s... read more

Jane's profile image
Jane 
3 years ago

Pep Boys<--------VERY dishonest! Finish Spellchecking Minimum required characters left: 0 (maximum 5000) I took my car in for a Tune-up and Pep boys came back with a list of items (worth over 1.5k dollars) that MUST be done on the vehicle, which I was very suspicious since we haven't had any problems with our vehicle, so I let him do the tune up and took it to another mechanic in Walkersville (Brownies Auto) to get a second opinion, without telling him what pep boys told me, he stated there was absolutely nothing wrong on th... read more

tori's profile image
tori 
3 years ago

Use Pep Boys at your own risk!! I went to the Frederick, MD Pep Boys because of an advertised ad about a hitch sale and installation special. They clearly had the part I needed for my Jeep Liberty at 129.00 listed on the computer (and sale ad) but when they ordered the part it was showing 275.00. They told me that they did not have the part in stock so I would have to pay the 275 because the part had to come from the manufacturer. The ad was not even 24 hours old and they refused to give me any kind of "rain check". The mana... read more

PEPITA's profile image
PEPITA 
3 years ago

RUDE GUY WORKING THERE Guy name Gene E Kauffman has no idea what customer service is about . I wont use Pep boys never ever again. The previous guy that was working there was excellent , unfortunately he left and was replaced for this rude man. He should be working some where else. 

SAMUEL's profile image
SAMUEL 
3 years ago

Pep Boys bad mechanics or bad bussiness I took my car to Pep Boys because my daughter did make a couple of phone calls and according to her that was the cheapest place for brakes ( I found later that is was very expensive). They give me an estimate of $170 for the front and $160 for the rear brakes. My bill was almost $600. They charge me $4.95 for brake oil and almost $100 for changing it. Shop fees, refuse fees, store fees, and more fees. I will write again tomorrow because we are having problems with the brakes the mechan... read more

Frequently asked questions about Goodyear Tire & Service Network

How is Goodyear Tire & Service Network rated?

Goodyear Tire & Service Network has a 4.6 star rating with 393 reviews. 

When is Goodyear Tire & Service Network open?

Goodyear Tire & Service Network is closed now. It will open at 7:00 a.m. 

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