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Good Shepherd Veterinary Services
- Emergency Pet Hospital
- Bargersville, IN
About this business
Location details
250 Indiana 135, Bargersville, IN, 46106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 12:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
RecommendedRecently, I took my pet, Lily, to Good Shepherd. Dr.Couch was very quick and didn’t nickel and dime me for my pet’s treatment plan. Even though I had to go see a specialist, Lily was given the best care and I couldn’t be more grateful for Dr.Couch and his staff that assisted me through the entire process.
I had to take my dog in for her follow up booster shot, 2 weeks after she got her vaccinations updated which included a well check visit. During our follow up booster visit, I noticed he was taking her vitals and checking everything out. I interjected and said... “Oh no. We are just here for follow up shot. Not a well check.” He told me “well we like to just make sure everything is okay and things change.” I was instantly annoyed knowing that this was probably going to show up on my bill. He checked her over for literally 15... read more
Today we brought my dog in to the vet to get his shots, and as my mom was leaving the room my dog started to pull her out, so she grabbed onto the door frame so she didn’t fall over. The doctor proceeded to close her fingers in the door, muttered a measly “sorry” and closed the door. Meanwhile my moms finger is cut open. Really?! Needless to say my dog won’t be going back, because this GROWN MAN doesn’t know this concept called “basic human decency”. Praying that you’ll figure that one out.
Business response:
Hi Mary. We are so sorry that your mother’s hand was injured by the door. It is always our intention to provide the best care and service for both our customers and our patients. Please send an email to our office manager so that we can talk about what we can do to make it up to you. Her email is marie@goodshepherdvet.com.
vet was very dismissive and didn't listen to what I was seeing with my cat. corrected me rudely about loving my cat to death for choosing soft food even though I buy healthy food. no longer affordable as well and when I commented about it he smirked they will be raising prices.
vet was very dismissive and didn't listen to what I was seeing with my cat. corrected me rudely about loving my cat to death for choosing soft food even though I buy healthy food. no longer affordable as well and when I commented about it he smirked they will be raising prices. Edit:Actually, today 10/9 was my cat's dental surgery appointment with a different vet since you said she needed a cleaning and had periodontal disease and wanted to charge over a grand. Well, Dr Ambrose at South 31 vet called me back after examining ... read more
Business response:
Hi Linda. We are so sorry that you were unhappy with your visit. We do our best to educate clients about appropriate kinds and amounts of food, and we would like to know how we can do better on this in the future. Please send our office manager a message at marie@goodshepherdvet.com.
I called a week ago to make an appointment to get my cat spayed. I mentioned I have voucher. The lady on the phone said OK. Which they are on the list to accept vouchers and I have used a voucher here previously. So I prepared my cat for a spay, took her food and water away, and put her in crate, which terrified her. Drove all the here just for them to tell me that they don't accept vouchers anymore. What? Why didn't you say so on the phone then? It's highly frustrating. I like this place but seriously, work on the communica... read more
Our dog was sick, regular vet would not see us, called Good Shepherd and got right in, Belle needed to see a vet asap. To us he saved her life, been going to him for about 4 or 5 yrs now, We, highly recommend this place to help your pets. Keith and Betty Graham
Horrible service will tell you a price then wait to you leave to do the pre exam call you back and tell you it's gonna be hundreds of dollars more Took my dog's paperwork that clearly said she had a heart murmur on it said nothing until I left and then was told would have hundreds of dollars of additional tests they deftly plan it that way had a friend go there did the same thing to him they wait to you leave in and up charge you
Love, Love Good Shepherd! Been going for awhile now, today the staff and Dr. Couch went above and beyond! I absolutely appreciate it. Highly recommend and it doesn't break the bank. Thank you for taking care of my fur girl!
Frequently asked questions about Good Shepherd Veterinary Services
How is Good Shepherd Veterinary Services rated?
Good Shepherd Veterinary Services has a 4.4 star rating with 198 reviews.
When is Good Shepherd Veterinary Services open?
Good Shepherd Veterinary Services is closed now. It will open on Monday at 7:30 a.m.
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