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Good Samaritan Hospital Medical Center: Emergency Room

3.0
  • West Islip, NY

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1000 Montauk Hwy, West Islip, NY, 11795, United States

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3.0528 reviews
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Kambria Helm's profile image
Kambria Helm 
recommend  Recommended
4 years ago

The staff at UPMC are amazing and friendly at all hours of the day/ night. I enjoy the personal level of care they give and I definitely recommend coming here. 

Business response:

Kambria, thank you for the positive review. We greatly appreciate your feedback! 

Stiver Kelley's profile image
Stiver Kelley 
4 years ago

UPMC IS A 3.5 OUT OF 5, BUT TO ME IT IS A 0/5 WORST POSSIBLE EXPERIENCE, LIKE SOME SORT OF A LIVING NIGHTMARE. CANCER CARE AND SURGERY TWICE IN THE PAST 8 YEARS, A TOTAL OF THREE YEARS ON CHEMO, SO I AM MORE THAN AQUAINTED WITH THIS MENACE. I AM A FORMER EMPLOYEE, RN. IT HAS BECOME DIABOLICAL WITH UPMC AS A MEGA PROVIDER. I HAVE FRIENDS THAT WERE PHYSICIAN AND THEY LEFT BECAUSE IT IS IMPOSSIBLE THERE. UPMC SCREWS UP ON THEIR BILLING, AND YOU ARE THEN LEFT UP THE CREEK WITHOUT A PADDLE, NO ONE WILL LISTEN TO YOU. THE ONLY WAY... read more

Business response:

Hi Stiver. We’re sorry that you had a negative experience. If you’d like to discuss this matter further, feel free to call our patient relations line for UPMC Hillman at 412-623-3478. Take care. 

Stiver Kelley's profile image
Stiver Kelley 
4 years ago

UPMC IS A 3.5 OUT OF 5, BUT TO ME IT IS A 0/5 WORST POSSIBLE EXPERIENCE, LIKE SOME SORT OF A LIVING NIGHTMARE. CANCER CARE AND SURGERY TWICE IN THE PAST 8 YEARS, A TOTAL OF THREE YEARS ON CHEMO, SO I AM MORE THAN AQUAINTED WITH THIS MENACE. I AM A FORMER EMPLOYEE, RN. IT HAS BECOME DIABOLICAL WITH UPMC AS A MEGA PROVIDER. I HAVE FRIENDS THAT WERE PHYSICIAN AND THEY LEFT BECAUSE IT IS IMPOSSIBLE THERE. UPMC SCREWS UP ON THEIR BILLING, AND YOU ARE THEN LEFT UP THE CREEK WITHOUT A PADDLE, NO ONE WILL LISTEN TO YOU. THE ONLY WAY... read more

Business response:

Hi Stiver. We’re sorry that you had a negative experience. If you’d like to discuss this matter further, feel free to call our patient relations line for UPMC Hillman at 412-623-3478. Take care. 

Thiaa Son's profile image
Thiaa Son 
recommend  Recommended
4 years ago

My grandfather Francis Pham arrived yesterday to the trauma center. May God work his miracles through you angels to help my grandfather fully recover from his car accident. He is one of the kindest, extremely hard working, and very humble individuals you'll meet. I've been blessed to have in my life. He is very loved by many. Please do your best to take care of him while he's in your hands. As we're currently not allowed to visit due to Covid-19 regulations 😔 Thank you so much for your care and service ❤ May God bless you a... read more

Shelia Chatman's profile image
Shelia Chatman 
recommend  Recommended
4 years ago

I love the care and attention I receive at every visit. I love and appreciate my entire Methodist team!!! 

Tina Sonthia's profile image
Tina Sonthia 
recommend  Recommended
4 years ago

My grandfather Francis Pham arrived yesterday to the trauma center. May God work his miracles through you angels to help my grandfather fully recover from his car accident. He is one of the kindest, extremely hard working, and very humble individuals you'll meet. I've been blessed to have in my life. He is very loved by many. Please do your best to take care of him while he's in your hands. As we're currently not allowed to visit due to Covid-19 regulations 😔 Thank you so much for your care and service ❤ May God bless you a... read more

Holly Weisiger's profile image
Holly Weisiger 
recommend  Recommended
4 years ago

I cannot recommend TraumaSci highly enough. Amazing staff, therapists and doctors. I got so much out of my stay and felt this place and these people really cared about me and my healing. A special shout out to nurses Shannon, Amanda and Tara. And two amazing therapists, Dominique and Pam. Sherri was amazing as a psych tech. Thank you so much to everyone! 

Don Boley's profile image
Don Boley 
4 years ago

ER at UPMC EAST is a disaster waiting to happen. I spent 36 hours in an ER room getting diagnosed from an injury. I am not complaining about the waiting time. With Covid-19 all facilities are jammed to get patients to diagnostic equipment like an MRI. I literally watched a patient die while 3 of the 4 nurses that were to take care of my area or ER rooms practiced being lazy, talkative on a variety of non medical subjects for 36 straight hours. There were more staff than necessary. Really. But, problems arose from not paying ... read more

Business response:

Hi Don. We’re sorry for the negative experience. If you would like to talk more about your experience, please send us a direct message with your contact information and we can have a member of our patient experience team at UPMC East reach out to discuss. Take care. 

Don Boley's profile image
Don Boley 
4 years ago

ER at UPMC EAST is a disaster waiting to happen. I spent 36 hours in an ER room getting diagnosed from an injury. I am not complaining about the waiting time. With Covid-19 all facilities are jammed to get patients to diagnostic equipment like an MRI. I literally watched a patient die while 3 of the 4 nurses that were to take care of my area or ER rooms practiced being lazy, talkative on a variety of non medical subjects for 36 straight hours. There were more staff than necessary. Really. But, problems arose from not paying ... read more

Business response:

Hi Don. We’re sorry for the negative experience. If you would like to talk more about your experience, please send us a direct message with your contact information and we can have a member of our patient experience team at UPMC East reach out to discuss. Take care. 

Frequently asked questions about Good Samaritan Hospital Medical Center: Emergency Room

How is Good Samaritan Hospital Medical Center: Emergency Room rated?

Good Samaritan Hospital Medical Center: Emergency Room has a 3 star rating with 528 reviews. 

When is Good Samaritan Hospital Medical Center: Emergency Room open?

Good Samaritan Hospital Medical Center: Emergency Room is open now. It is open 24/7. 

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