Gonzales Mental Health Center

NeedMentalHelpInPrairieville 

on Wellness

13 years ago

Sometimes they were very helpful and sometimes they were downright rude. It was free for me based on my income (no income at all!) I couldn't stand my psychiatrist or my social worker, both were condescending and patronizing. They treated me like some kind of drug addict trying to get drugs out of them. The social worker talked down to me when she said anything at all, and always said things like "Are WE feeling suicidal today?" There is always a long wait to be seen, though some visits were better than others. I tried to ch... read more

vanillacreole 

on Wellness

13 years ago

Did this provider answer all of your questions? Some were answered Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Not satisfied, but not unhappy Was this provider's office easy to locate? Fairly Easy Are you going to visit this provider again? If I need to, I'll return 

Anonymous 

on Wellness

13 years ago

Is this business in a safe neighborhood? Yes, it was in a safe enough neighborhood Did you leave the office feeling satisfied with your visit? Completely! Does this psychiatrist promptly return your phone calls? Yes 

Anonymous 

on Wellness

13 years ago

I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, an... read more

Anonymous 

on Wellness

13 years ago

Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Did this provider thoroughly explain the risks and benefits of your treatment? Yes, they made sure I had all the information I needed to make a decision Was this psychiatrist friendly? Very! The most welcoming office I've visited! Were the restrooms clean at this provider's office? Yes, I could tell they were cleaned regularly 

Anonymous 

on Wellness

13 years ago

Did this provider prominently display their diplomas or business license? Definitely! I saw it as soon as I walked in! Did this psychiatrist use excessive foul language? No Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me Were you able to relax during your appointment? Yes 

Anonymous 

on Wellness

13 years ago

I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. The wait in the waiting room always feels ten times longer when they don't have a good magazine selection, but they have one of the best selections I've ever seen here. They were very entertai... read more

Anonymous 

on Wellness

14 years ago

How would you compare this psychiatrist to others in his/her field that you have visited? Among the best I have seen Did you spend a lot of time in the waiting room at this provider's office? The wait wasn't terrible, but it wasn't the best Did this provider seem well-trained and experienced? Absolutely, they were an expert! 

Anonymous 

on Wellness

14 years ago

Did the staff make you feel uncomfortable when you called with questions or concerns? Somewhat, they should have been more polite Did this provider ever postpone your appointment? No, they never postpone my appointment Does this provider leave you on hold for a long time when you call? Yes, it never fails. I'm put on hold forever when I call Did you leave the office feeling satisfied with your visit? No, I felt confused and uneasy when I left Would you recommend this provider to others? No