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23910 N 19th Ave Ste 2, Ste 2, Phoenix, AZ, 85085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wanted to get a thorough inspection done on my new home so I decided to call Walton's as they were highly recommended by a friend. The technician that came out, James, was very polite and extremely knowledgeable. He gave me a list of things I needed to do, things that he recommended I do soon, and also gave me the option of how much it would be to replace that unit if I wanted to upgrade and save myself a lot of money with energy efficient units since mine was so old. None of this was pushy and he left the ball in my court... read more
Todd is very thorough. He came for a post installation inspection and walked me through the system to be sure that I know how to operate my new AC. He also reviewed the necessary maintenance to keep my system running efficiently.
I am very satisfied with the service I received from Christian! Now mind you, I am very particular about attention to details. Not only did he patiently listen and completed my quirky requests, i.e. make good on his co-worker's small slip ups, but explained what he was doing during my hovering moments. He went over and beyond with thoughts of safety for my grandson and that is priceless.
great company with great technicians quality workmanship and excellent attitudes from the office staff and the field personal
I had such a great experience with Walton's Heating & Air. I had just moved into a townhome with a 30+ year old furnace and was looking to get it replaced. Todd spent a couple of hours with me to understand my needs and walk through all of my options. Luckily, I was able to qualify for the Hero financing program and could pay for the replacement of my entire system over the course of 10 years - and the payments are included on my property tax bill! When the crew came to install my new system, they were very thorough and work... read more
I don't usually write reviews but this time I felt compelled to do so. My comfort advisor, Todd, came into my home, was very thorough and knowledgeable about what I needed. He made thorough calculations of my home, to make sure what I needed wad precise. He was not pushy, or overbearing, which I appreciated. My installers, Kelly and Justin were amazing. They knew exactly what to do, explained what they would be doing, and timeframe it would take them to accomplish the task. This is a fantastic company, that has awesome emplo... read more
Walton's (July, 2015) refused to honor a 10 year parts warranty for an Amana furnace and air conditioner sold by Erik Walton in April, 2009. The refusal was based on the pretext that the manufacturer (Amana) requires that the unit be professionally maintained (with the receipts to prove it) for the warranty to remain valid. Since we maintained the unit ourselves, Walton's claimed the warranty was now void. When I insisted that professional maintenance was not required and that our purchase papers even lists a 10 year parts a... read more
We had an issue with our air conditioner and we had called Walton’s come to check out our unit. A technician James came to inspect our unit. He immediately informed us that we needed a new air conditioner unit and gave us a price range of $12,000-$17,000 for a brand new 4-star unit or he gave us the option if we spent $500 during his visit he would be able to get our current unit working and the $500 would be deducted from the price of a new unit. We refused the service and refused a brand new unit and we were still charged ... read more
We were sold a$24. Run capacitor for $278. Talk about taking advantage of a home owner. All we wanted was the air conditioner to be serviced. Our bill that day was over $400. I will warn everyone I know of your scare tactics and post on every site.
Goettl Air Conditioning has a 2.6 star rating with 16 reviews.
Goettl Air Conditioning is closed now. It will open at 9:00 a.m.
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