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Goettl Air Conditioning

2.6

About this business

Location details

23910 N 19th Ave Ste 2, Ste 2, Phoenix, AZ, 85085, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.616 reviews
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Frank C.'s profile image
Frank C. 
8 years ago

I wanted to get a thorough inspection done on my new home so I decided to call Walton's as they were highly recommended by a friend. The technician that came out, James, was very polite and extremely knowledgeable. He gave me a list of things I needed to do, things that he recommended I do soon, and also gave me the option of how much it would be to replace that unit if I wanted to upgrade and save myself a lot of money with energy efficient units since mine was so old. None of this was pushy and he left the ball in my court... read more

Karyn F.'s profile image
Karyn F. 
8 years ago

Todd is very thorough. He came for a post installation inspection and walked me through the system to be sure that I know how to operate my new AC. He also reviewed the necessary maintenance to keep my system running efficiently. 

Felicia H.'s profile image
Felicia H. 
8 years ago

I am very satisfied with the service I received from Christian! Now mind you, I am very particular about attention to details. Not only did he patiently listen and completed my quirky requests, i.e. make good on his co-worker's small slip ups, but explained what he was doing during my hovering moments. He went over and beyond with thoughts of safety for my grandson and that is priceless. 

Moto C.'s profile image
Moto C. 
9 years ago

great company with great technicians quality workmanship and excellent attitudes from the office staff and the field personal 

Karin R.'s profile image
Karin R. 
9 years ago

I had such a great experience with Walton's Heating & Air. I had just moved into a townhome with a 30+ year old furnace and was looking to get it replaced. Todd spent a couple of hours with me to understand my needs and walk through all of my options. Luckily, I was able to qualify for the Hero financing program and could pay for the replacement of my entire system over the course of 10 years - and the payments are included on my property tax bill! When the crew came to install my new system, they were very thorough and work... read more

Bobbi M.'s profile image
Bobbi M. 
9 years ago

I don't usually write reviews but this time I felt compelled to do so. My comfort advisor, Todd, came into my home, was very thorough and knowledgeable about what I needed. He made thorough calculations of my home, to make sure what I needed wad precise. He was not pushy, or overbearing, which I appreciated. My installers, Kelly and Justin were amazing. They knew exactly what to do, explained what they would be doing, and timeframe it would take them to accomplish the task. This is a fantastic company, that has awesome emplo... read more

Tracy.luster@sbcglobal.net L.'s profile image
Tracy.luster@sbcglobal.net L. 
10 years ago

Walton's (July, 2015) refused to honor a 10 year parts warranty for an Amana furnace and air conditioner sold by Erik Walton in April, 2009. The refusal was based on the pretext that the manufacturer (Amana) requires that the unit be professionally maintained (with the receipts to prove it) for the warranty to remain valid. Since we maintained the unit ourselves, Walton's claimed the warranty was now void. When I insisted that professional maintenance was not required and that our purchase papers even lists a 10 year parts a... read more

mary f.'s profile image
mary f. 
10 years ago

We had an issue with our air conditioner and we had called Walton’s come to check out our unit. A technician James came to inspect our unit. He immediately informed us that we needed a new air conditioner unit and gave us a price range of $12,000-$17,000 for a brand new 4-star unit or he gave us the option if we spent $500 during his visit he would be able to get our current unit working and the $500 would be deducted from the price of a new unit. We refused the service and refused a brand new unit and we were still charged ... read more

Letty C.'s profile image
Letty C. 
10 years ago

We were sold a$24. Run capacitor for $278. Talk about taking advantage of a home owner. All we wanted was the air conditioner to be serviced. Our bill that day was over $400. I will warn everyone I know of your scare tactics and post on every site. 

Frequently asked questions about Goettl Air Conditioning

How is Goettl Air Conditioning rated?

Goettl Air Conditioning has a 2.6 star rating with 16 reviews. 

When is Goettl Air Conditioning open?

Goettl Air Conditioning is closed now. It will open at 9:00 a.m. 

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