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Glenbrook Apartments

3.6

About this business

Location details

9220 N 75th St #101, # 101, Milwaukee, WI, 53223, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
3.6106 reviews
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E M.'s profile image
6 months ago

Home sweet home Property kept up well. Staff awesome. Christina office manager is great she's welcoming patient knowledgeable and caring . Christina helped me with my transition move from TX . Christina you get five +stars from us. 

Business response:

Hello Anonymous, and a big warm welcome to the neighborhood! We’re absolutely thrilled that Christina was able to help make your move from Texas to Wisconsin smoother than expected—what a journey! At our core, we’re all about clear, compassionate communication, and it’s wonderful to hear that we delivered on that promise. Please know that our entire team is here to support you with any questions or needs that come up as you settle in. Welcome home—we’re so glad you’re here! 

Ray G.'s profile image
10 months ago

Outstanding customer service I just moved into the apartment recently so I can tell you how the process was. I was given one ty of information for what I needed. Christina was very friendly and helpful and stayed in contact with me from start to finish 

Business response:

Thank you so much for sharing your experience with us! We're thrilled to hear that Christina was able to assist you throughout the moving process and that you found her support helpful and friendly. Providing excellent service and making our residents feel at home from the start is our top priority. If you have any more feedback or need any further assistance as you settle in, please don't hesitate to reach out. Welcome to your new home! 

Hector B.'s profile image
Hector B. 
10 months ago

Exellent Exellent sprience, very good staff. The secretary helped me to move in really quick 

Business response:

We're thrilled to hear that you had an excellent experience and found our staff to be very helpful. Our team, especially the secretary, takes great pride in ensuring a smooth and efficient move-in process for our residents. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. Welcome to the community! 

Aisha M.'s profile image
Aisha M. 
2 years ago

HORRIBLE! Don’t even bother complaining or ask them to fix something cuz they won’t do it and wanna move out so bad it’s not even funny DONT MOVE HERE YOU WILL REGRET IT! I’d rather be homeless than live here! 

Business response:

Hello, thank you for your feedback. We always aim to deliver an extraordinary experience- we apologize that is not the case. We take our reviews very seriously. They help us continue to provide excellent service and understand areas where we can improve. We would love to discuss your concerns in more detail, but unfortunately, we do not know who you are. Please feel free to message me privately residentservicesWI@monarchinvestment.com if you care to discuss. Again, thank you for your feedback. 

Jessica W.'s profile image
Jessica W. 
4 years ago

Glenbrook fails to maintain their properties. Do not move in here without thoroughly inspecting the apartment! Moved in here a year ago and it was not at all like the pictures. The windows do not close all the way- this led to energy losses in the summer and winter as well as bugs getting into the apt. The elevator is jerky and is not level with the floor when the door opens. There is not enough dumpsters for the residents' trash. Water occasionally leaks from the ceiling above the shower. The fire place did not work for sev... read more

Business response:

We are sorry that your experience in our community didn’t quite match your expectations. We apologize for the loss of your cat and are sorry for any miscommunication that may have occurred with these charges. We are glad to hear it's been resolved appropriately. We understand the frustrations of keeping common areas clean as our staff works daily to upkeep the cleanliness of our buildings. We rely on residents like yourself to inform us of any housekeeping concerns, such as the ones you've mentioned in this review, so that w... read more

Justine L.'s profile image
Justine L. 
6 years ago

Love it here! I've been here for 2 years and cannot say how much I've loved my apartment with a lake view!!! I also cannot praise the management ladies enough!!! & the year-round pool access is AWESOME! 

Verlinda F.'s profile image
Verlinda F. 
6 years ago

Unfit This complex is very nasty an not up to whats being said. My daughter has lived here for a uear. They have bugs never anseer phone an door bells have be broken for 7 months or more. Now the front door is broke an any one can walk in. There are a lot of women an children that live in thia building an any one can come in an possible assault someone. Smh tried to call office no answer only to walk in 5 min later an she was just sitting at desk i guess phone is on do not disturb. An she always say i put it in but work is s... read more

Tyiaria J.'s profile image
Tyiaria J. 
10 years ago

the glenbrook the glenbrook apartment has a unique 1 and 2 bd room floor plan. That is different from other apartments. The glenbrook has really nice amenities including a pool, a computer lab,louge/tv area and cardio/weight room. The glenbrook sits right on a lake and has great scenery. The management and maintenance are great and works fast to fix any problems or concerns you may have. the neighbors in the building for the most part are very quiet and respectful, the neighbors across the street from the glenbrook are not. ... read more

Tillman B.'s profile image
Tillman B. 
10 years ago

Apartment The place is very nice I would love to stay another year but rent is always on the rise 

Frequently asked questions about Glenbrook Apartments

How is Glenbrook Apartments rated?

Glenbrook Apartments has a 3.6 star rating with 106 reviews. 

When is Glenbrook Apartments open?

Glenbrook Apartments is closed now. It will open at 9:00 a.m. 

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