Glass America

nicoleb32 

on Yellow Pages

14 years ago

Glass America repaired my window and during the installation broke the door, it wold no longer open! The man repairing the window told me "they are not mechanics" and he didn't know what to do. I had to pay to have my door fixed. I asked them to reemburse me and they wouldn't. I guess they should stay away from electric windows and stick to only manual ones since they don't know how to fix them. 

snowboardingirl33 

on Yellow Pages

15 years ago

When my windshield was repaired the company annotated on my invoice that I could get free rock chip repair for one year regardless of location. I was told I would just have to bring the vehicle into one of their many locations. I am active duty military and knew I would be moving soon after the repair and working with a national company was very important to me. I recently called to schedule a rock chip repair, less than one year from the installation of the glass, and the manager proceeded to accuse me of lying. I emailed h... read more

gonoles766 

on Yellow Pages

15 years ago

Called and told me it would be done the next day. I waited for the next day and they had not shown so I called. I was connected with the personnel who schedule and the proceeded to tell me that they could it later NEXT week, and that the call center does not know their schedule. Go to Safelite as they corrected the problem and will be here in two hours!! 

lwhitehurst 

on Yellow Pages

15 years ago

Had a windshield installed in my car per the insurance company. Guy came by while I was at work and installed the windshield. When I came out to go home that day I saw the windshield was crooked, the trim wouldn't fit back on the car because all the clips were broken, and the guy had smeared urathane all over the paint on the hood of my car and the apillar paint. To top it off there was dirt all on the inside of my car and hand prints everwhere. I called the insurance company who referred me to one of the head corporate guys... read more

bearfan999 

on Yellow Pages

15 years ago

Some jerk broke my rear door glass out yesterday and took items from the back seat. We called around to other local shops and felt that Glass America had not only the best phone customer service, but was more willing to commit to an AM appointment for the next morning. The tech arrived on time and was very nice and professional. He cleaned up inside my car extensively and also the area under where he did the replacement. Their price was also slightly less than the competitors- a bonus! I would absolutely recommend Glass Amer... read more

dayday506 

on Yellow Pages

15 years ago

I called Glass America on a Tuesday to have my windshield replaced. A representative took down my information and told me that someone would call me later that day to confirm my appointment for Wednesday. Sure enough, they confirmed my appointment and told me someone would call me on Wednesday with the time they would come to my job to replace my car window. This great guy called, he was so friendly and told me he would be at the job around 2 to 3 PM. I told him no problem but I had to leave work to go golfing at 4 PM. Well,... read more

capecodders181 

on Yellow Pages

16 years ago

Showed up as promised and prices were great! 

Dale B. 

on Yellow Pages

16 years ago

The price I was quoted was only about half of what another large company charged. Both the people I spoke with on the phone and the repairman were courteous and professional. I was amazed how quickly my new window was installed. I would definitely recommend this company. 

panther36 

on Yellow Pages

16 years ago

I HAVE HAD SEVERAL WINSHIELDS REPLACED OVER THE YEARS. AND THIS ONE IS TOP NOTCH, FROM START TO FINISH EVERYONE AT GLASS AMERICA WAS VERY NICE!! GREAT PRICE AND WARRANTY