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Glass America

4.3

About this business

As a leader in the Auto Glass Replacement industry, Glass America upholds the highest levels of quality craftsmanship, and consistently maintains a proven track record for excellent customer service. Glass America is one of the largest independently-owned automobile glass replacement and repair companies in the country. Glass America carries a complete line of auto glass repair and replacement services for all years, makes and models, foreign and domestic, commercial or passenger vehicles. All technicians are certified by Si... read more

Location details

10446 Lexington Dr, Knoxville, TN, 37932, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.315 reviews
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Meagan Ridenour's profile image
Meagan Ridenour 
recommend  Recommended
5 years ago

Just got my Ram 1500 back from Abra and I am beyond amazed at the work they did!! They did an amazing job and will forever have a customer with me. This is my second time using Abra and I was pleased with both visits! Great people and they did a great job! HIGHLY RECOMMEND THEM! Thank you again Abra for what y’all did! Also thank you Nate for helping me out with my truck. 

Marybeth Perry's profile image
Marybeth Perry 
recommend  Recommended
5 years ago

I recently had a mishap with my car and was referred to ABRA of West Knoxville by my insurance company (State Farm). With apprehension, I prepared myself for the inevitable back and forth I hear about from other’s experiences. There was none of that! Jenna did an initial inspection of the damage within 24 hours, followed by thorough diagnostics, contacted me directly and repairs began. I had my car back looking and running as good as new within a 10 days! And, they returned the rental for me. My experience with ABRA Auto Bod... read more

Edward J Thomas's profile image
Edward J Thomas 
6 years ago

Also known as Walkers Automotive Collision Repair DO NOT TAKE YOUR CAR HERE!!! Doesn’t deserve even a star. Well maybe since the manager, Wayne tried to fix the situation. However, other than the manager the entire staff in regards to who ever fixed my car are horrible. This shop has: Horrible paint jobs, horrible metal work, horrible estimator and even had a fake profile of somebody hiding behind a keyboard on Facebook to insult me after I left and took my car to Mercedes-Benz of Knoxville talking about how I made them do m... read more

Patrice Jones's profile image
Patrice Jones 
7 years ago

I truly want to give Amy 5 -stars, her professional and caring demeanor is deserving of it; but I had to take my car in 3 times; only to follow up the Cadillac dealer to find the resolve. I am understanding that the front office may not have the technical aspects of the technicians, but the headaches of returning and returning bums. In the end my car was complete. All safety features were repaired and working as well as before the accident. They went far and above to bridge the negative impact. 

Bill Bradshaw's profile image
Bill Bradshaw 
7 years ago

DO NOT USE THIS SHOP IF YOU HAVE A CHOICE!! I don't even know where to begin. The fit on my car when I went to pick it up was horrible. After saying it was that way prior to me being rear-ended (how would they know that), and calling me a liar when I said that was not the case (just because I couldn't show them a picture of my car), they did take the car back to the shop and make a few adjustments. It's still not right. I had to order the parts I needed to finish the job and plan to install them soon. I don't understand how ... read more

Manuela Scott Ptacek's profile image
Manuela Scott Ptacek 
7 years ago

Awesome service! Got my car back this morning ...it was sooo clean! Well done team! However... I will be seeing you again though! On the way home tonight a DEER � HIT me...two "Hit & Runs" in 3 weeks! ��� See you again soon...I know I will get the same great service again! 

Hallie Swanay's profile image
Hallie Swanay 
7 years ago

These guys were great! Got my 2013 Ford Focus ST fixed here and they did a spectacular job. I have absolutely no complaints! Dave did a great job with keeping me informed about the progress. I can’t be happier with them and I recommend them to everyone! 

Debbie Chandler Glandon's profile image
Debbie Chandler Glandon 
7 years ago

Excellent customer service by Jenna and Marsha, smooth process, very helpful! 

Cory Brown's profile image
Cory Brown 
8 years ago

I received a dented area in my new car I bought only about a month ago. They finished my car 2 days sooner than expected, and the work they did looks great. I highly recommend them for body work, and I will also contact if I need glass work done. 

Frequently asked questions about Glass America

How is Glass America rated?

Glass America has a 4.3 star rating with 15 reviews. 

When is Glass America open?

Glass America is open now. It will close at 6:00 p.m.  

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