This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Gigi's Cupcakes
- Desserts
- Florence, KY
About this business
Location details
7753 Mall Rd C, Ste C, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedStore is great. But——Do not order! First online order received today. We got cupcakes that are very small, they are melted on the top, and smashed From the weight of the ice packs that were on top of the box of decorated cupcakes. Not to mention they’re incredibly dry. When the average almost 4 dollars apiece their delivery I would expect more than this. Very dissatisfied EDIT: customer service righted this immediately!
Absolutely love Gigi’s! The cupcakes are always fresh and the workers are always friendly and accommodating. Couldn’t be happier!!
visited your store today 01/26/2018 customer service was good, the lady was very friendly and able to help. We purchased several cupcakes because we were curious about your company and heard several reviews. The cupcakes were good but nothing spectacular. If you had lined them up with other bakeries such as emerson, servati etc I wouldn't be able to spot any real differences. Which I can say is a bit of a disappointment due to the price point difference.
Business response:
We appreciate you giving us a chance and apologize for your disappointment in the flavors and pricing. We strive hard to have custom flavors with new menus each season. If there’s something we can do to change your experience and give us another shot we appreciate your business.
You made a cake for my daughter that so ugly we had to throw it away.
My cousin just picked up her daughters 16th birthday cake and it's horrible probably the worst cake I have ever seen the cake is lopsided smashed on one side and you can see the cake under neither the icing which is not even the right color you all should be ashamed for making that and making her spend her money on that!!!!!!!!
Frequently asked questions about Gigi's Cupcakes
How is Gigi's Cupcakes rated?
Gigi's Cupcakes has a 4.3 star rating with 455 reviews.
When is Gigi's Cupcakes open?
Gigi's Cupcakes is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com