This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Gerry Lane Buick GMC
- Automotive
- Baton Rouge, LA
About this business
Location details
6615 Florida Blvd, Baton Rouge, LA, 70806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I bought a car here and my first salesperson who is no longer there was wonderful. Went back to purchase two new cars and let me tell you. These rude ass salespeople are horrible. Calling me 15 times a day and then when I don't answer the dealership phone number you call me via a cell phone. My issue is then the sales rep has the audacity to get mad because I won't give a date to come back in. The dealership needs customer service training you cannot force someone to buy a car at your dealership. Will never come or buy here ... read more
Had to wait 3 hours just for an oil change,plus I had a sensior that we knew that was out on one of our tires and they took it upon THEMSELVES to reset the whole 4 tires so now NONE of my sensiors work� (Pissed) I drive 2 hours away just for my free oil change and have to wait hours everytime.Gonna look elsewhere for my oil change from now on.
Great people specially kerwin Thomas. He is the one that I want to sell me a truck
3rd vehicle bought from Gerry Lane yesterday! Service was excellent as usual! Thanks so much Guy and Tim!
Terrible customer service from the GM. I have had several unusual issues since purchasing a $50,000 vehicle just 3 weeks ago. He downplayed every issue, yelled at me over the phone, made excuses, made me feel stupid for expressing my concerns/issues, and made me cry! I can not believe I let him get to me that way. I am very disappointed that I gave this company my business and I am not looking forward to dealing with them should I have any other issues, or for an oil change. I will never recommend this company to anybody!
Frequently asked questions about Gerry Lane Buick GMC
How is Gerry Lane Buick GMC rated?
Gerry Lane Buick GMC has a 4.3 star rating with 1,293 reviews.
When is Gerry Lane Buick GMC open?
Gerry Lane Buick GMC is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com