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Germantown Cab Co.

2.0

About this business

Taxicab Service 

Location details

5350 Belfield Ave, Philadelphia, PA, 19144, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.033 reviews
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Ork9000's profile image
14 years ago

some times great some time not – I think they have some really good drivers, and the their current manager is really nice, but its hit or miss. Midday seems pretty bad. 

HeatherGermantown1972's profile image
HeatherGermantown1972 
15 years ago

Ghetto service – I can't believe this cab company is so ghetto I can't even find an e-mail address for them. They treat Germantown residents like trash, almost ensuring a cycle of poverty. Well, screw you, Germantown Cab! Most people who live in Germantown are decent people! You really have to step up your timeliness, dispatcher courtesy and attention to complaints. You're horrible! The only saving grace you have is your drivers. Once again, you had me waiting 25 minutes to get a cab. It's the reason I don't call you UNLESS ... read more

CSMobileUser's profile image
CSMobileUser 
16 years ago

be advised – these cabs cannot pick up off the street outside of germantown unless its a reserved call they are not city certified drivers(no background checks) be carefull 

lilmamastacked215's profile image
lilmamastacked215 
16 years ago

i like this cab company – this my first and gonna be my only message i like this company everybody be complaining about the service well if you dont like it get a car ride the bus i personally like it cause some of the cab drivers are really cute they give you something to look at cab drivers should look good youll get more customers i was with a cab driver recently and o my god get more good looking cab drivers lol 

trend's profile image
17 years ago

Crazy Cab company!! – Do not use this cab if your (female) alone, the cab driver may be crazy!! I was thrown out, pushed ,punched, and had a milk shake thrown on me and then chased into an alley!! where I was able to hide and eventually get away, I called the company to report it and lets just say I am still on Hold........Run ,walk but whatever you do.do not use this company , You might in up in an alley Dead!!!!!!!!! 

Chamblee's profile image
Chamblee 
17 years ago

Bad customer service – I waited for a cab over two hour and fourty seven minutes and I was at the er trying to get home at 1am on a Saturday night .The dispatcher said after the second callback after an hour and half wait the drivers do what they want and she don't have any control over that . The only way I received one was someone wald to Broad Street and flagged me one.The driver said it was never announced over the radio.It was four different fairs at the Einstein ER that evening all the way home I not once heard it anno... read more

215438888's profile image
215438888 
17 years ago

POOR CUSTOMER SERVICE POOR PHONE OPERATOR – POOR CUSTOMER SERVICE WELL THIS COMPANY IS THE WORST I CALLED FOR A CAB AT 6+AM THE CAB CAME TO MY HOME AT 9AM HONKING THE HORN WELL I WAS GOING TO THE AIRPORT MISSED MY FLIGHT SO I CALLED BACK TO TELL THEM I CANCELLED BECAUSE I MISSED MY FLIGHT THE OPERATER SAID OH WELL THATS NOT MY PROBLEM THEY DONT PAY ME ENOUGH TO MAKE YOR CAB COME ON TIME AND HUNG UP ON ME I HAVE NEVER IN MY LIFE SO RUDE SHE SHOULD BE FIRED I WILL NEVER USE THIS COMPANY AGAIN. THIS COMPANY SHOULD GO OUT OF BUS... read more

sorky's profile image
17 years ago

Satisfied Customer – It was my first time using Germantown cab and I was so impressed with the service. From the beginning everything was above satisfactory. The operator was pleasant and very patient when I told her my pick-up address. Within 10 minutes my cab arrived and the driver was very nice and avoided traffic buy taking short cuts. I got to my destination on time. This was a great experience!!! 

kierstane's profile image
kierstane 
18 years ago

WORST cab company ever! – Not wanting to drink and drive, my friends and I called this company for a ride home from a bar on a Saturday night. We waited for over an hour and called back. We were then told 45 minutes. Needless to say they NEVER showed up. I was hung up on by 1 dispatcher and then again by the manager!! DO NOT call this cab company. They are rude, arrogant, and completely incompetent. 

Frequently asked questions about Germantown Cab Co.

How is Germantown Cab Co. rated?

Germantown Cab Co. has a 2 star rating with 33 reviews. 

When is Germantown Cab Co. open?

Germantown Cab Co. is closed now. It will open tomorrow at 9:00 a.m. 

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