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Germain Toyota Inc.

4.1

About this business

Location details

5711 Scarborough Blvd, Columbus, OH, 43232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.1373 reviews
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Fred Rutter's profile image
Fred Rutter 
recommend  Recommended
5 years ago

Unscheduled visit due to tire loosing air. Tire not in stock, but with newer vehicles that is typical. Tire was fixed so I can drive it, and new replacement ordered. In and out in 90 minutes. I have dealt with Germain, on and off, for over 40 years and they have always been reasonable, both with new car and used car sales - just do research like with any major purchase, and know and understand your car when having it serviced regularly. Current vehicle is a Scion Tc, purchased at Germain, and my best car ever! (Too bad Toyot... read more

Tam Tam's profile image
Tam Tam 
5 years ago
Christopher Gilbert's profile image
Christopher Gilbert 
5 years ago

I was happy with the service I got while I was deciding on a vehicle to purchase, the experience was non-controversial and overall a good experience. However, this is specifically for the used lot, after I made my purchase, it was another story. We agreed upon several items on the car to be fixed, but after talking with the sales representative and trying to call a manager (who never called me back), it's been four months now and I've pretty much given up. When you purchase a used car and you agree upon ANY repair cosmetic o... read more

Jason Talbot's profile image
Jason Talbot 
5 years ago

Was interested in a Tacoma and emailed Amanda Lobach to see if Germain could find the one I wanted. Never got a response. Apparently yet another salesperson who makes so much money they can ignore potential customers. Got the deal done with Byers pretty quickly. Cash buyer. Sorry that Germain doesn't like cash. 

Elisa Bouza's profile image
Elisa Bouza 
recommend  Recommended
5 years ago

THE best experience ever... not only was a blessing to have my daughter as my sales rep but the entire team was spectacular... 

Jana Alig's profile image
Jana Alig 
5 years ago

Tried to buy a RAV4. Customer service is so poor that after two weeks I still don’t have a car. 

Bonnie Dorman's profile image
Bonnie Dorman 
recommend  Recommended
5 years ago

I could not be happier about Germain Used Toyota at Scarborough. My experience dealing with Gary Romine,and Gregg Coby took the anxiety away and made me comfortable in buying my Rav 4. I felt as a widow I drove away with a safe and reliable car. Heather Romine walked me through the finance of where I would comfortable with my purchase. I am looking forward to the same service for my maintenance to keep this vehicle up and running without any hesitancy. Thank you GERMAIN TOYOTA. 

Ken Tidball's profile image
Ken Tidball 
5 years ago

don't be a dirtbag operation and tell someone it's theirs and then sell it to someone else. I was looking into one of your cars, but you could cut the price in half and I wouldn't come. You owe the public and this customer a massive apology! 

Pam Cmar's profile image
Pam Cmar 
recommend  Recommended
6 years ago

I was there for my 60k appointment. Chris checked us in - great customer service! He took the time to walk through everything. The folks who worked on my RAV4, did great work, too! BIG THANKS, to all... 

Frequently asked questions about Germain Toyota Inc.

How is Germain Toyota Inc. rated?

Germain Toyota Inc. has a 4.1 star rating with 373 reviews. 

When is Germain Toyota Inc. open?

Germain Toyota Inc. is closed now. It will open at 9:00 a.m. 

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