This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
"Your complete satisfaction is our goal," Gerald promises. "To that end, we work constantly to improve our techniques and upgrade our services." Each stylist attends seminars and workshops, and must demonstrate a passion for professional knowledge, skill, creativity and consustency of service. Gerald helps actualize this "Corporate Commitment" by hosting and developing legendary hair stylists and practitioners. Education forever!
41012 Five Mile Road, Plymouth, MI, 48170, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have loved being a client at Gerald's for years. The customer service is wonderful, the staff friendly and talented. Gerald's salon is commited to advanced training and it shows every time I am there. I always get tons of compliments on my cut and color. I love having facials and mani and pedis, too!
steer clear of this establishment. Multiple stylists are not licensed, and are working on the public illegally.
Girls that Left Gerald's – I just about lost it when my stylists left Gerald's. I would go to Lindsay for a cut and Julie for color. Since Lindsay was often so popular and busy; I also went to Jodi for hair cuts. There were so many awesome girls to choose from. Imagine my surprise when I went there one time and they were all gone...it took some time but I found out where they all went and just had to share with any others looking for them. Julie, Lindsay and Jodi (along with Jessie, Katie and Ellen) are now at Paige Ryan Sal... read more
2 Chances - Not impressed – Geralds salon is very close to my house and I read some good reviews so I went there for a haircut. The girl I had did a pretty good job on the cut but she had absolutely ZERO personality. I did go back to her a second time and the cut was just ok. I felt very uncomfortable in there as it seemed to be lots of attractive young stylists who stood around staring at themselves in the mirror. I realize that you can't help but look in the mirror at a salon since they are everywhere but this was excessiv... read more
Geralds's Not as Chic as The Wrapping on their Doors... – I went to Gerald's Salon about 10 years ago on a consultation with a male hairstylist - older guy, I do not remember his name. He had done my sisters hair just before this and cut her really short up the back - I have very long hair. I did about a 30 minute consulatation in which he told me that he would like to layer and face frame my hair. I returned to the salon about four weeks later to have him cut my hair and decided that for the first couple of time just to hav... read more
Been going to Gerald's for years... – When I first started going to Gerald's my hair was in awful condition after a bad hair dresser I had been seeing. I was referred to Gerald's by a friend back in around 2003. I currently see Jamie for color and Jodi for a cut. I have seen others as well. I am so impressed I would suggest this to anyone! They turned my very damaged hair back to it's original condition if not better!! I don't know what I would do without the services of this very upscale salon. I should also mention that th... read more
All my needs met in one place – I have been going to Gerald's Salons since I was a kid and have always had great experiences, as have the friends I have sent there. I love that I can get all my beauty needs met in one place- hair, nails, facials, etc. without feeling I am not getting the best from each genre. I feel quite confident on every level here and get constant compliments on my hair, whether I am in Michigan or traveling for work in cities across the world. Kudos, Geralds!!
In Response... – I think you will find all business owners who have invested their life and resources to perform services or sell products, are extremely interested in feedback. Honest criticism is very valuable and is received well by management. Although we aspire to be perfect...sometimes we are not. Our entire salon team is very anxious to work with any issues or corrections that are brought to our attention. We know that in order to retain a client we must have the opportunity to work with them until the client is compl... read more
Going downhill – I had been going here for many (7+) years...until my last few experiences. The last time I went I was encouraged to try a new stylist, since the girl that I usually see was booked. I took their advice. It took over 40 min to dry my hair and style with a round brush...and that is because the stylist had 2 assistants take turns "practicing" on me. Meanwhile she finished cutting and styling two other clients in a second chair. It would have been polite and practical to ask if I minded, did I have somewhere to b... read more
Gerald's has a 4.6 star rating with 97 reviews.
Gerald's is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com