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205 Hansen Blvd, North Aurora, IL, 60542, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Not a fan they had my new car for almost two weeks some warranty! ! still had to pay over $500
Worst service ever!!!! I received a quote from Erika Benitez which was not the lowest but still ok. The problem is she keeps sending me spam emails all the time with no Unsubscribe option. I have asked 4 times already to be taken off their mailing list, but no success. Perhaps this idiot does not speak English or is too stupid to know how to service the mailing list. Anyway, do NOT give them your emails unless you like getting junk mail all the time. Pick some other, more professional dealership.
Thank you Big John for getting us our new 2017 Forrester! You were very helpful and timely. We got a great value for a fantastic car. We will definitely be contacting Gerald Subaru again when we're ready for our next one.
They actually care about your satisfaction with the vehicle you purchased! Old school customer service!
Called twice about a car for my mom, and Kaitlyn hung up on my within 30secs of the call. I never got the chance to say what car or why I was calling. Not sure what her job is but she's not very good at it....
We dropped our car off because another mechanic told us to get the head gasket checked on the engine. Kevin called to tell us that the radiator needed replaced. After inquiring about the gasket/engine diagnostic, he basically said I needed to replace the radiator before he checked that in detail. We were willing to accept that and go get a 2nd opinion. They charged us $160.00 with no proof that any testing was done. There was no mention of a testing fee when we dropped it off. The vehicle was purchased from them and the 160 ... read more
Really disappointed with most recent service experience. Asked for oil change, tire rotation, check tire pressure, 27 point inspection and to check for intermittent engine noise. Twice. Once when I made the appointment and once when I arrived. Period. When I got the bill, I was charged for an in cabin air filter and labor. Never asked for it, never agreed to it. For my trouble, I was offered a free car wash card which I should have returned since I'll be getting my maintenance done someplace else. I can't afford to have this... read more
Gerald Nissan of North Aurora has a 4 star rating with 108 reviews.
Gerald Nissan of North Aurora is closed now. It will open at 9:00 a.m.
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