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Georgia Furniture Mart
- Retail
- Norcross, GA
About this business
Location details
6694 Dawson Blvd, Norcross, GA, 30093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
The delivery guy was horrible, he refused to wear a mask in my home during Covid pandemic and had the worst attitude ever. The sofa has a defect and I am still waiting to hear from management. THE WORST EXPERIENCE.
Terrible customer service. I picked up a bed for my mother in law. I went to assemble it today and was about 90% done when I was missing a piece. So I called customer service and the lady said it was my fault. She actually said I should have put the bed together in the parking lot of there warehouse to make sure I had all the parts. I was told to bring the whole be back so now I have to take it all apart and drive 5 hr round trip for 1 piece. I ask when it would be ready to pick up and she told me to wait on a email and had ... read more
Business response:
Hi ****, I sincerely apologize for this inconvenience and unacceptable service. We truly appreciate your feedback and will take this into account. At Georgia Furniture Mart, we are committed to making sure our customers receive excellent service and are treated like family. Could you please send an email with the full name and phone number associated with your order to support@gafurnituremart.com? We will have a representative get in contact with you immediately to resolve this issue. Again, I am very sorry for the inconveni... read more
Worst customer service ,never recommend anyone to buy even though prices are low.Store manager is so much busy that she or he can't even come to the phone .Leaving messages after messages but no response yet. Delivery company they use Sinclair Logistics is another worst people they hired
I have been waiting for my missing chair for almost a month it's crazy U call get out on hold for over 25 minutes and than U get hung up on.. I just want my chair
I will NEVER shop here again. This is my second time purchasing something and its been a problem with the delivery team. The first purchase was a dining room table i purchased that they promised a delivery date and then the day of never received a call saying they didn't have it in stock still. So i got a refund. This time i purchased a Bedroom set and they emailed me with a delivery date i noticed that they had the wrong number on the invoice so i called 3 times to correct it each time they told me they put it in the system... read more
I purchased my first item from them over a year ago and was very happy with the entire transaction. However, my recent visit was like I was in a totally different store. I walked in knowing exactly what I wanted but decided to enquirer about financing before proceeding to get the items that I wanted. My husband and I were introduced to a sales lady (Lyra) who was sweet. She walked us around the store and took notes on everything we wanted to that and made sure we didn't go over our spending limit. A portion of my purchase ... read more
I had to cancel part of an order due to it not being available and delivery being pushed back 2 weeks. It's been 3 weeks and I still haven't received my refund.
Business response:
I have spoken with the customer and she has confirmed that she has received the refund. The refund was processed on 6/14/19 and takes 3-5 business days to reflect on the customers account.
Frequently asked questions about Georgia Furniture Mart
How is Georgia Furniture Mart rated?
Georgia Furniture Mart has a 1.1 star rating with 34 reviews.
When is Georgia Furniture Mart open?
Georgia Furniture Mart is closed now. It will open tomorrow at 12:00 p.m.
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