Georgetown Outdoor Power's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Georgetown Outdoor Power

3.8

About this business

Georgetown Outdoor Power DBA Bobby Jennings Small Engine Repair started 48 plus years ago as a specialty shop and grew into to one of the largest multi-line service dealers in the Williamson County area. We pride ourselves on our customer service. We know how important it is to be taken care of and to have someone you can trust. Our parts department is staffed by experienced professionals. They want to make sure you receive the right part at the right time for a fair price. Not only can our team answer your questions intelli... read more

Location details

304 E 3rd St, Georgetown, TX, 78626, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8175 reviews
Select a rating
Kelly E.'s profile image
Kelly E. 
10 years ago

This is in regards to all the people who seem to have a negative experience with a business that has been moving a long since the 60's. We work hard to strive for great customer service. YES, repairs may take a while due to the amount of mowers that come in every day. Our mechanics are working diligently to get mowers back to their owners. We cannot please everyone as much as we try to. As far as the judgment, CHARLES D., our business was robbed by people who do not seem to care about morals or other people’s property. If yo... read more

Charles D.'s profile image
Charles D. 
10 years ago

I am still waiting for repairs after two months. They have been saying my mower was "stolen" and their insurance would contact me. When I called today they "had no idea what was going on". I suppose the next step is a lawyer or filing a suit in the justice court. I don't know how to rate someone that has not done anything. Update: Default judgement dated November 26, 2014, Cause number 3SC-14-0189, Justice court Pct. 3, Williamson county, for $1,500 plus $181 court costs with 5% interest until paid. Somehow I gave them a sta... read more

waytogogtown94's profile image
waytogogtown94 
11 years ago

Can't Please People who want everything for free – In reply to Rob M. We have been in business for over 55 years. We do not say an engine is bad when you bring it in here for blade problems. Wow.... The nerve of some people. Sorry you were unhappy to find out the unit was ran without oil. Thank you and have a nice day. We know who has gone and slandered us on here. It is a shame that the honest people who read these wont. Wish we could post about the customers you can not please for nothing. As I have stated before if you ha... read more

rob m.'s profile image
11 years ago

I took my brand new never used lawn mower in to check the blades cause they were not turning right. and they never would even look at it till a month later then they told me it had another whole different problem..they said the motor was shot and they would dispose of my lawn mower and not charge me for the service call and to call my warranty for a replacement.. well I took it home anyway and fought with my warranty..they were just as shocked as I was..since it was brand new..well to my surprise my roomate was mowing the gr... read more

tskubala's profile image
tskubala 
11 years ago

This place may have been a good company once.... But NO LONGER. Stay away from them.... I called needing my riding mower to be repaired and they said it would take 2 weeks and they came to pick it up at a cost of $75. It's been OVER a month and we are still trying to get them to fix it. The grass is up to my kneecaps and they are the most horrible people to do business with. They WON'T fix your equipment!!! They WON'T call you. They continually LIE to you about when it will be fixed. Find someone else to do business with. I ... read more

Ray K.'s profile image
12 years ago

these guys held my chainsaw hostage for a month. No phone call. When I called about a week after the drop off the guy on the other end of the phone was grumpy and acted like I was nervy to ask because they were 10 days backed up for chainsaws. In all fairness I got a nervous feeling when I dropped it off with all of the customer unfriendly signs by the counter. ie- "we don't take apart things for free" and " if you decide you don't want to fix it we won't put it back together" sign. So after calling these people several time... read more

Jay A.'s profile image
12 years ago

Terrible Service – If you do not want your mower back for over a month, no communication and a very rude and defensive customer service person (Misty) then this is the place to take your equipment. 

Derrick B.'s profile image
Derrick B. 
13 years ago

what a joke! – This has to be one of the worst companies i've ever had the displeasure of doing business with. I sent my riding mower to be serviced under warranty to Georgetown Outdoor on Feb 23. I have called several times to find out what the status of my mower was. They never bother to pick up a phone and update me. They claimed a part was backordered. I contacted the warranty company, who in turn put me in contact with the manufacturer.....the part was never backordered. They have now have had my mower for almost 2 mont... read more

mike g.'s profile image
13 years ago

GTOutdoor Power - – There was a time when work was done reliabley the first time. Yep they are a busy place caterring to commercial firms. I will find a new repair shop. I paid $150.00 to rebuild carbs and tune up......but they seemed to have forgotten to clean out gas tank DURING that repair cause it only ran once. I saw all the junk floating around when i got it home the first time and put gas in it to mow- ran ok but only once. ALL my gas is treated with Stabil and fresh and clean. BUT I need my mower too and paid another... read more

Frequently asked questions about Georgetown Outdoor Power

How is Georgetown Outdoor Power rated?

Georgetown Outdoor Power has a 3.8 star rating with 175 reviews. 

When is Georgetown Outdoor Power open?

Georgetown Outdoor Power is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com