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1311 S Lamar Blvd, Austin, TX, 78704, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
I’ll be honest, I’ve used Genie Car Wash before and had an incredible experience. Today’s experience was less than thrilling, and I won’t be back. Be warned. I dropped my car off at 2PM for an interior detail. The attendant welcoming customers haggled me on pricing and really tried to upsell me to packages I had no interest in. Fine, that’s his job but not flattering. I told him I wouldn’t be waiting, rather venturing to the area around, he said okay and took my phone number. By 4:15 I hadn’t heard from them so I called and ... read more
They sold me a year's pass for car washes that I could use at any location. Then they sold the location next to my house. When I asked the GM how to fix this, he told me it wasn't his problem. Don't spend any money here.
👎🏽***************FUCK THIS PLACE **********
Always take good care is my cara
I bought the most basic carwash ($17.99) after driving 1800 miles in the past two days (lotsa bug guts) and the attendant was not satisfied with the first wash so they ran it through a second time, just to make sure my Subaru looked good....I highly recommend them for your next wash!
Not sure if they don’t have proper management, enough workers, or something else. I pulled up to begin the process of redeeming my annual pass, waiting too long while other customers were being assisted. Then finally when I was reached, I complained, and was told he understood, and would upgrade my wash to “Executive,” and would move me to the front of the line. So I went inside and saw my car being pulled around to the wash queue. My car went through the wash, and then was being dried, etc. I was signaled they were finished... read more
Seriously. I wasn’t asking for a detail. I wasn’t asking for perfection. I was hoping to save myself time and you ended up costing me more. I know it’s misty today but the rain isn’t expected until later. Why open at all if your people are going to be A-holes about people even being there. It was the fastest car wash I have ever had at your place - that should have been my first clue. You didn’t vacuum or wipe my car to anyone’s standards. The pictures show that. THEN I get to edge of the parking lot to find that my cell pho... read more
They did a terrible job overall!
Genie Car Wash has a 2.9 star rating with 559 reviews.
Genie Car Wash is closed now. It will open at 8:00 a.m.
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