Generation Kia

Gail A. 

on Birdeye

a month ago

I would give zero stars if it was allowed. I purchased a vehicle from these crooks September 1, 2025. They’re trying to tell me that they would’ve rather the vehicle sitting in their inventory and we order a car so that I could pay the appropriate prices for the front and rear floor mats and mud guards that they supposedly put on my vehicle And triple charged from what Kia’s website says. I also paid almost $1000 for ELO/GPS that doesn’t know where my car is at all.  The dealership is also supposed to do PDI on the vehicle. ... read more

Terri B. 

on Birdeye

a month ago

Kareem was easy to work with and he helped us every step of the way. I would definitely recommend him to anyone. Thanks for everything I love my new K5.  

Antonio N. 

on Birdeye

2 months ago

My Kia Sportage is having a hard time having your Service tech finding out why my backup camera is not working. My car has been in your Service dept. for 4 days with no loaner car available according to your service dept. Manager while my Kia is seating there. My having to rent a car while this is happening is becoming very expensive for me since I'm limited on funds. Can someone please help on with this serious problem of mine ? 

kim Z. 

on Birdeye

2 months ago

First of all, I want to say everyone we worked with was very nice and professional. Alex, the young man that helped us find a car we wanted, was wonderful and very attentive. It was a long day and we were there for a little over 5 hours. We were tired and hungry. Once we returned home and I looked at the breakdown of what we were actually financing, I became a bit concerned. The numbers just did not add up. We put a significant amount of money down on the car, so I was expecting a lower final price. We did purchase 5,000 dol... read more

kim Z. 

on Birdeye

2 months ago

First of all, I want to say everyone we worked with was very nice and professional. Alex, the young man that helped us find a car we wanted, was wonderful and very attentive. It was a long day and we were there for a little over 5 hours. We were tired and hungry. Once we returned home and I looked at the breakdown of what we were actually financing, I became a bit concerned. The numbers just did not add up. We put a significant amount of money down on the car, so I was expecting a lower final price. We did purchase 5,000 dol... read more

Corrado U. 

on Birdeye

2 months ago

Sent: 9/9/2025 01:45 PM Eastern Daylight Time Subject: Alan J review Corrado U.'s profile image Corrado U. on Birdeye 7 hours ago On 7-12/13 I purchased a USED 2017 Ford Escape WITH SUPPOSED LOW MILAGE BUT COME TO FIND OUT MUCH LATER THERE HAD BEEN "ODOMETER TAMPERING" AND ON MY HUNCH I LOOKED TO SEE ABOUT FOOT PEDAL WEAR at 39,162 ODOMETER READIND WHEN DELIVERY TO ME WAS MADE THERE WAS NO APPARENT WEAR on BOTH THE BRAKE AND ACCELERATOR PEDALS!! WHICH TELLS ME THE RUBBER PEDALS HAVE HAD TO HAVE BEEN REPLACED!! ANO... read more

Patrick K. 

on Birdeye

2 months ago

I scheduled an oil change and my advisor was going to be delayed, so Reilly continue with my service. I wanted to share the professional, kind, and efficient service I received. It was as if I was the only customer in the service area. I have been coming to Southside Kia since 2011. My service guy was Ray who is no longer there. Reilly, this was a Great Customer Experience! Keep up the great work! Pat K 

Honey S. 

on Birdeye

2 months ago

Michelle Johnson was fantastic! She made the service process quick, easy, and stress-free. Very professional, friendly, and attentive highly recommend her at Berwyn Kia! 

Honey S. 

on Birdeye

2 months ago

Michelle Johnson was fantastic! She made the service process quick, easy, and stress free. Very professional, friendly, and attentive highly recommend her at Berwyn Kia!