GEM Management LLC

David G 

on BBB

a year ago

This review is based solely off of living at one of their rental properties named, Cananche Creek. Where to begin? Site managers always awful and/or poorly trained. The apartments at the site aren't properly managed, causing issue upon issue to occur. They are government assisted and supposed to pay 30% of your income but somehow I was only paying 16% whenever my Wife and I first moved in, but suddenly when my wife gets a job as a waitress, we had to suddenly start paying 30%. And, whenever I lost my income for a few months,... read more

Aisha G 

on BBB

a year ago

I have been trying to get maintenance done for months no one never in the office. Call corporate no one could ever call back. They have a tow truck company that takes people cars after 8pm if you dont have a parking sticker. We pay rent cant have visitors because of this which is not fair to us that pay rent. They treat us like babies not adults. We can only get one pass for a visitor. Its like they monitor everything. Why do we need a curfew? This is very sad. I am very depressed living here now because all the changes that... read more

Altranice S 

on BBB

a year ago

Im located in westridge apartments in Greenville sc. owned by Gem Management Ive been telling different people thats In and out of that office I been over paying so long on water and now they been putting the sewer over the amount also been telling workers here for almost a year about this running toilet. They just put a water amount there is no meter.They giving so many different *********** and access to our apartments that we dont even know,Had a little kid come here last walking in my apartment with a key never seen her ... read more

Connie E 

on BBB

a year ago

I am seventy years old and severely disabled. They are trying to evict me on grounds that are untrue. 

Alicia B 

on BBB

a year ago

These guys got right in touch with me less than a week. 

jj j 

on BBB

a year ago

I am currently residing at ********** Terrace Apartments in ********** ** but not for long!One of the tenants here has allowed vagrants to gain access to the roof top of our bldg and there is constant fighting drug use and drinking going on up there. You hear women hollering get off me and STOP NO. The police have been called out but by the time they get here they either have left or stay quiet until they leave. In which afterwards we are threatened that they are gonna KILL US! The *************** has also been notified on n... read more

Jody N 

on BBB

a year ago

If anyone living at the GEM Management property in ******** ** called ****** Village Apts beware that site manager ********************* has been caught not once but twice by me throwing resident's personal and sensitive information such as woman in protective hiding from her husband and social Security numbers and bank accounts numbers after i brought this to her attention she proceeded to call police and trespass me from property. ********************* returned to my apartment and without knocking on my door entered into m... read more

Shaketa L 

on BBB

2 years ago

Hi, I rented an apartment from Brooke Pointe Apartment Homes from May 2014- March 2021 with my 5 children and was very please until ***************, and Ms ***** left from there it went downhill the maintenance request became very intolerable and the high turnover of property managers were scarce. However I did not want to come to the BBB to get a response but No one is returning my calls or emails. March 2021 i decided to put in my 30 day notice, cleaned apartment and ect. Then May 31, 2021 I received a notice on my credit ... read more

Cresencia B 

on BBB

2 years ago

Currently being evicted because the landlord feels I violated my lease. When I brought them evidence they said it wasn't acceptable. Now I have to fight my case in court.