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916 Commercial Dr, Richmond, KY, 40475, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Sara was very helpful. Didn’t buy the truck but she was great to deal with
They answered all my questions and they were willing to work a deal.I decided it was a little far to drive for a vehicle.
I contacted Gates Auto Outlet in regards to 2005 Chevy truck for my son. Joe Kirk was quick to respond and informed me that it may not be what I was looking for due to the rust on the vehicle. I explained what I was looking for and later on he replied back to me that he had another truck which I had seen on Cargurus but did not think my son would be interested in it. Once he sent me more pictures and gave me the price, my son and I decided to drive the 3 hours to check it out. Once we arrived, we talked with Danny Conrad who... read more
yes this dealership is fine, the car sold before we could get to see it, however we were impressed with the response and sincere objective input from the sales force.
The sales person was friendly and courteous. He answered my questions by text, phone and e-mail in a timely manner. He provided additional photos of the tires and a test to see if bluetooth was on the stereo at my request (which there was) because it wasn't listed. The price was below market. Unfortunately the vehicle sold before I was ready to make the purchase. Even then they offered to help me locate another car of the type I was seeking. I'd attempt to do business with them in the future if they had the car I was looking... read more
The prompt and courteous phone call was much appreciated. We ended up buying a vehicle at another Gates lot because it was exactly what my wife was looking for.
Wonderful honest People , bought a 2014 Equinox & LOVE IT !!!
All the Gates salespeople can show cars on the outlet lot. We didn't buy the Jetta because we found something else (from Gates outlet) before even looking at it. Our salesperson was Anthony from Gates Nissan. He was fantastic. Very helpful, not at all pushy. Actually showed us a car we hadn't considered (even a little cheaper) and that was the car we ended up purchasing. Buying process was easy, however we were paying cash so we didn't have to deal with financing. This is our third vehicle purchase from a Gates auto dealersh... read more
They were very quick to respond and had excellent follow-up. It would have been quite a drive for me to go look at this vehicle. I asked their representative for an honest review and he took the truck on a test drive. After the test drive he gave me an honest assessment of the vehicle and saved me 4 hours of round trip driving. If they get a vehicle that I am interested in again I will not hesitate to contact them.
Gates Auto Outlet has a 4.8 star rating with 433 reviews.
Gates Auto Outlet is closed now. It will open at 9:00 a.m.
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