Gary You-gang Chen

Kevin Flood 

on Healthgrades

7 years ago

My name is Kevin Flood. Doctor Gary Chen was referred to me as the best of the best, by an expensive Beverley Hills surgeon and that he was the only surgeon with the highly professional skills to take on such a serious reconstruction of my arm and wrist (after some bone doctor in Glendale screwed it up to a point I was in severe pain 24/7 and I could not turn my wrist or even use my hand to wipe my butt). I have no pain now and can throw a fastball and football w/my 14 year old son again and wor 

Anonymous 

on Healthgrades

7 years ago

0 Stars. Office staff does NOT answer their phones, Front desk does NOT have a voicemail, any voicemails for idv. departments have FULL inboxes and you CANNOT leave a message. Office staff did NOT fill out any forms they were from the doctor. Direct quote "You mean I gotta write his name on this form and everything?" They left ME to fill in the blanks with the BROKEN HAND I was there for! You will not be able to get a hold anyone if you can even manage to schedule an appointment, Go elsewhere. 

Anonymous 

on Healthgrades

8 years ago

Worst medical experience in my thirty plus years of living at Dr. Chen's downtown LA office. I have a fracture wrist & severely displaced thumb fracture which Dr. Chen did not fix. I'm switching doctors and need my X-rays, but his receptionist never answers the phone or answers and hangs up immediately. I waited over three hours at my lady appointment to see Dr. Chen. Wouldn't recommend him/his office to anyone. 

Oscar 

on Healthgrades

8 years ago

Went to see Dr Chen but nor his staff, or the person working on his behalf provided any information about why my mom was not able to see dr. Chen. The person whor checked my mom showed no medical credentials of any type and didn't sound confident in his consultation. Left feeling worried, concerned and disappointed. Medical staff provided no answers. I would not recommend this clinic or doctor. 

C.Anderson 

on Healthgrades

9 years ago

Today I arrived for a follow up appointment scheduled for 4pm to be told that the Xray tech DID NOT show up to work. The sole reason for my appointment was X-rays.... i questioned why the office would not call and reschedule the X-ray patients if they were aware that the tech was out. The receptionist simply apologized. She then informed me they had ANOTHER tech but he was trying to "figure out how to use the machine." The tech could not figure out how to use the machine and i was rescheduled... 

Oscar. Rodriguez 

on Healthgrades

9 years ago

Excellent service i recomend. 

Jazan Wild 

on Healthgrades

9 years ago

I am a writer and musician who had two flexor tendons cut on my hand. Only a hand certified specialist would do. Only the best... Dr. Chen and his staff are just that... THE BEST! I will be forever grateful to them for seeing me through a very scary situation. Sincerely, Jazan Wild 

Michael M. 

on Healthgrades

9 years ago

Absolute worst ever. The manager should be working at a massage parlor at best. After waiting 2.5 hours past the appointment, I was told the Doctor I had scheduled the appointment with is not in. They could care less about patients, the practice is being run like a used car lot. 

Matthew 

on Healthgrades

9 years ago

My referral was for Dr. Chen, but when I arrived, he wasn't there and I had to see Dr. Alnajjar. I waited 2 hours. Dr. Alnajjar wanted me to come back to see Dr. Chen, who only works on Fridays. The appointment was for 8:30, even though Dr. Chen doesn't start until after 9, I was told. I waited 2 hours again. I was furious when I got a bill for 2 co-pays, even though the second visit was requested by the doctor. When I complained the manager said we have plenty of patients. Well not me anymore