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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I would say that he was very intuitive to my needs and he was a great listener and he did not try to pressure me to get anything that I didn't want or cut and I truly appreciate it
Business response:
Thank you for sharing your experience, HUNTSMANFCC. We're thrilled to hear that our team was able to provide you with attentive and pressure-free service. Meeting our customers' needs is always our top priority. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Too much time (more than 4 hours) for the smog test was taken. Nobody told me the reason before I asked.
Business response:
We appreciate your patience and your bringing this to our attention. You should have been informed that this smog test was going to take longer than expected. We have addressed this lapse in communication with our team and will be using this as a learning opportunity. Should you like to discuss your experience in any further detail, please call me directly at 424-340-9120. I am always here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Great Service in a timely manner. Highly recommended. Staff was friendly and gave updates and necessary
Business response:
Thank you, Reginald! We are so glad to hear your service visit went seamlessly. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Experience was pleasant and I was accepted before my scheduled appointment. The wait time was almost double what was anticipated for an oil change.
Business response:
We're glad that overall your experience was a positive one and we look forward to completing services in a more timely manner at your next visit. See you then. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
It was good My experience with the dealership went well. They were able to handle most of my issues except for one.
Business response:
Thank you for choosing Gardena Honda, TARIESIMS! We're proud of our team for delivering a stellar visit. We look forward to working together again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
This dealer really cares about their customers Very thorough and explains everything to you The best Honda dealer in town!
Business response:
Thank you for your kinds words! Our team works hard to ensure quality care for all of our customers and we're thrilled to hear we've delivered. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Typically it's is not a pleasant experience at all! I run a large repair facility. In my 20 years of business I have never had a service writer as professional and proactive. He was even kind enough to disclose his off day. Even with taking a day off he was more efficient than most. He found an aftermarket part and addressed all concerns promptly.
Business response:
Thank you for your stellar rating. We are so happy to hear that Alexis delivered an excellent service experience! He'll be happy to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything else we can assist with! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very pleasant environment. Polite service. Extremely professional. I will definitely return to purchase another car soon
Business response:
Thank you for sharing your experience! We're thrilled you left behind the wheel of an awesome new Honda! Congratulations! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Easy and quick I had a 20 year old Lexus that never gave me any trouble; but I wanted a new car for the safety technology. The new technology is pretty intimidating but Betsy took time with me to point out the safety features. She made it simple and clear. She was very patient and helpful. She's an asset to you.
Business response:
Congratulations on your new ride, MKTRVLLADY! We love to hear Betsy delivered a seamless shopping experience. We hope you're enjoying your new Honda and we look forward to delivering another stellar visit in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open tomorrow at 9:00 a.m.
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