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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Gardena Honda was great Jonathan and Richard in sales ,Sam in finance and Arthuro in service are excellent examples of how any a professional dealership should operate. The happiness and upbeat vibe of the personal makes you want to shop and get your service done there , and the care and service is great.
Business response:
Thank you so much for your kind words, MRBEE3399! We are thrilled to hear about your positive experience with our team at Gardena Honda. Jonathan, Richard, Sam, and Arthuro will be delighted to know that they made your visit memorable. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Me gusta me atiende muy bien . Son amables y lo que más me gusta es que te atienden sin tener una cita
Business response:
Hola Isabel, gracias por tus amables palabras! Estamos encantados de saber que tuvo una experiencia positiva con nosotros. Brindar un excelente servicio sin citas es una prioridad para nosotros. Apreciamos sus comentarios y esperamos poder servirle nuevamente en el futuro. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com
Great dealership they will help you with anything you need and you will walk out with something nice 👍
Business response:
Hi Solorzano, thank you for your kind words! We're thrilled to hear about your positive experience at our dealership. Our team is always here to assist you with anything you need. We hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Thoroughly explained car features and contract to purchase. Great computerized documents. Did not feel rushed or pressured. Very clean facilities.
Business response:
Hi Kathryn! Thank you for sharing your positive experience with us. We're thrilled to hear that you found our team thorough and the facilities clean. We strive to provide a pressure-free environment for our customers, and we're glad it came across during your visit. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very professional and very helpful I would recommend this dealer to all my friends and family
Business response:
Maria, thank you for your kind words! We are thrilled to hear that you had a positive experience with us. Referrals from satisfied customers like you mean the world to us. We appreciate your recommendation and look forward to serving you, your friends, and family in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The dealership is nice and clean. The representative outside to check you in and the advisors are really friendly and knowledgeable.
Business response:
Hi Athrow2, thank you for taking the time to leave feedback. We're glad to hear that you had a positive experience with our team. We strive to provide excellent customer service and we're happy to hear that it reflected in your visit. We appreciate your business! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Dealer service reps picked up and hung up my call the night before because "they were about to close in 5 minutes." After the oil service and inspections, they forgot to put back a piece of panel trim so I had to figure out how to do it myself. All in all, this dealer service at gardena does not promote excellent customer service. The service they offer is minimal and barely enough to do their job.
Business response:
Juan, Providing quality customer service is our top priority and we're discouraged that's not what you've received. We appreciate you bringing this to our attention and would like the opportunity to discuss this with you further, as your feedback helps us improve as a service center. When you have a moment, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Only suggestion, move cashier area back to where it was. Crossing the area several times doesn’t seem safe for customers. Also where cashier area is currently, it’s too noisy.
Business response:
Alice, We appreciate both your business and your feedback. We will be sure to take this into account, as customer safety is our top priority. We hope that your Honda is treating you well and we're looking forward to assisting you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Excelente servicio rápido y muy amables y súper prefecionales me sentí como en familia muchas gracias Honda de Gardena
Business response:
Rosalvarios50, muchas gracias por la brillante reseña! Estamos encantados de saber que tuvo una experiencia maravillosa con nosotros en Gardena Honda. Brindar un servicio excepcional es siempre nuestra principal prioridad y estamos encantados de que se haya sentido como en familia. Agradecemos su apoyo! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 9:00 p.m.
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