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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Great service and great buying experience. Thank you Ivan your help. We’ll certainly back back again
Business response:
Thank you for the kind words, Korellana! We're so glad to hear that you had a great buying experience with Ivan. We look forward to welcoming you back again in the future. If you have any questions or need assistance, feel free to reach out to us. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Oil change was done poorly received the car back and drove it about 20 miles until I realized it smelled a lot like oil. The oil cap wants out back on. I went back to get it redone. Once back on the free way about another 30 miles where the bottom aluminum cover flew from under the car. The cover was only being held by zip ties. I was never consulted that it should’ve been replaced or removed completely. Very disappointed. Fixed one mistake to create another. Traumatized by these events and will not be returning for any serv... read more
Business response:
Providing quality and accurate service is very important, which is why this is extremely discouraging to read. At your convenience, I'd like to learn more about this, so we can address this with our service team. Please call me directly at 424-340-9120. I hope to hear from you soon. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Got a great deal super nice great customer service got what I was looking for
Business response:
Hi Vesmeralda603! Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a positive experience with us and found exactly what you were looking for. Please don't hesitate to reach out if you need anything else. Have a fantastic day! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
We had a great experience at this dealership. My husband and I visited three different dealers, and this one had by far the best customer service and was able to meet our needs in purchasing my husband's dream truck!
Business response:
Marianna, thank you so much for sharing your positive experience at our dealership! We are thrilled to hear that we were able to provide you with exceptional customer service and help your husband find his dream truck. We appreciate your business and hope to see you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I’ve leased two cars through this dealership and had a great experience both times. The people that helped lease me my car were well informed and super helpful!
Business response:
Anna, we are thrilled to hear about your positive experiences leasing cars with us! Our team takes pride in being knowledgeable and providing exceptional service. Thank you for choosing our dealership for your vehicle needs. We look forward to assisting you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very nice people. They follow up pretty consistently that you have an appointment coming up. They are very attentive when you get there. Only issue I have is that I’ve been up there about four times and they can never identify the problem with my vehicle.
Business response:
We're disappointed we've been unable to identify this issue with your vehicle. If you're still having this issue, please call me directly at 424-340-9120 and I will be happy to assist you and see what we can do to help get this resolved once and for all. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Service Agent, Bruce (? ) assisted me, he was very helpful and worked above and beyond to assist with turning the alarm sensitivity down of my car.
Business response:
Hi Sammie, thank you for sharing your positive experience with our service agent, Bruce! We're thrilled to hear that he went above and beyond to help you with your car alarm sensitivity. We appreciate your feedback and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
We had a great experience leasing our CR-V with the help of Leo over last weekend.
Business response:
Hi DRJACOBS5, thank you for sharing your positive experience with Leo! We're thrilled to hear that you had a great time leasing your CR-V. If you ever need any more assistance or have any questions, feel free to reach out. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Dissatisfied about the service in regards to having driven only 2500 miles since purchasing my 2021 HRV. I was charged for major maintenance visit.
Business response:
James, We're disappointed that you are dissatisfied and we appreciate you taking the time to speak with us further about your concerns. Should you have any other concerns in the future or any questions about anything, please feel free to call me directly at 424-340-9120 and I will be happy to assist you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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