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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Service was unprofessional, unorganized, salesman gave wrong value of car and wasn’t able to resolve issue. They persistently tried to make us finance through Honda instead of our bank after it was stated multiple times we didn’t want to. I went in as a trade in and they gave me 17,000$ value for my vehicle and told me my car had 5000$ worth of equity so once I drove the new car off the car from the lot kept the car for a whole week. My finance paperwork was not submitted to my bank once I call my bank they tell me that I wa... read more
Business response:
Dalis, We appreciate the opportunity to earn your business and we're discouraged to read about everything that transpired. Should you like to discuss any of the concerns you've outlined in this review further, please call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
My experience in Gardena Honda was outstanding. They were really to help me out in every way I needed and making sure I was happy. They really go the extra mile just to put a smile on your face. Thank you Gardena Honda.
Business response:
Joanna, thank you for your fantastic review! We're thrilled to hear that our team went above and beyond to ensure your satisfaction. Your happiness is our priority, and we appreciate you sharing your experience. Looking forward to welcoming you back to Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
very helpful and people are so polite best purchase . joege helped me out and gave me the best possible deal he can do
Business response:
We’re thrilled to hear about your positive experience! It’s great to know that Jorge provided exceptional service and helped you find the best deal. We appreciate your feedback and look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Paul was great when assisting me in the purchase. He made the process stress free and super simple.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that Paul made your purchasing experience smooth and stress-free. Our team is dedicated to providing excellent service, and it's great to see that reflected in your experience. Enjoy your purchase! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Son unas personas muy atentas y muy serviciales y le informan aúno delas especiales que tienen
Business response:
Estamos encantados de saber que tuvo una gran experiencia con nuestro equipo. Nos alegra saber que se sintió atendido. Hasta la próxima! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com
Rob was very helpful explained things very clearly I would recommend anybody to go to this dealership
Business response:
Thanks for your feedback, Jaziel! We’re thrilled to hear that Rob provided clear explanations and assistance. Your recommendation means a lot to us. If you have any further suggestions or experiences to share, we'd love to hear them! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Me gusto como nos atendieron Fueron muy amables . Gracias al Señor Leo Gómez por su atención
Business response:
Gracias por tus maravillosos comentarios, Abril! Nos alegra saber que se sintió bien tratado y apreció la atención del Sr. Leo Gómez. Nuestro equipo está dedicado a brindar un servicio excepcional y sus amables palabras nos motivan a seguir así. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com
I think they did a great job and the service advisor was fantastic. He would tell me what needs to be done and showed pictures of that area indicated why it needs to be done. He was personable, friendly, professional, and patience. I wondered why they turned off my “auto headlight”. This isn’t the first time. I wished they wouldn’t touch it.
Business response:
Thank you, Judee! We’re thrilled to hear you had a great experience with our service advisor. Your feedback about the auto headlight is noted, and we’ll make sure to address it. We appreciate your support and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
They were very helpful in helping me find a new car, they went over all types of options and made sure i felt confident in my choices and finances.
Business response:
Thanks for your feedback, S! We're thrilled to hear you found our team helpful and felt confident in your choices. Your satisfaction is important to us, and we’re glad we could assist you in finding the right car. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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