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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Lack of communication between sales and finance. Finance should check and be certain of all options selected before completing the contract.
Business response:
Communication is vital, especially between the different departments here. When you have a moment, I'd like to see how I can be of assistance. Please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
My car is still not fixed and it still is saying that I am getting 8.5 mpg when I have a Honda hrv 4 cylinder. I've been twice to have them fix it and nothing. I cannot afford to constantly put gas in my car because it goes down so fast. Plus my seatbelt on the dashboard isn't fixed either even though I got a xx answer saying it was. I've already started talking to a lawyer because I'm sick of this because this is a lemon.
Business response:
We're disappointed this issue persists and it's still not been fixed. I'd like to learn more about this and see what we can do to get this resolved. Please call me directly at 424-340-9120 when you have a moment to speak. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
I really enjoy this dealership! Right from the beginning, we were greeted by Elio who helped us get to get a great discount and immediately brought out the car that I was interested in based on their online listing, 2025 Honda Civic with almost 0 miles on it. The car was clean and ready to be test drove, which I was able to do so once it was pulled up. After the test drive, I’m very pleased when I brought up the talk of numbers the salesman wasted no time to sit down and speak with me about OTD pricing. I’m very happy to hav... read more
Business response:
Nikita, we’re thrilled to hear about your positive experience at our dealership! Elio and our team strive to provide excellent service, and it’s great to know you found the perfect Honda Civic. Thank you for your recommendation and trust in us! We look forward to serving you again. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
The most important thing to me I had a great customer service at all times
Business response:
Thanks for your fantastic review! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and we appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
From the first time I sought interest in purchasing a vehicle through a text message, the salesperson was sincere in truly helping me any way he could. He was kind, patient, determined, and hardworking. He made me feel very special as if I was a priority. It didn’t matter whether I was looking for a new vehicle or a used one. He treated me with respect. Also, although I was at Gardena Honda for a couple of visits, I began to see that the staff members at Gardena Honda also shared the some of the same qualities as the person ... read more
Business response:
Lori, we’re thrilled to hear about your amazing experience at Gardena Honda! Our team strives to create a welcoming environment, and it’s great to know you felt that support and care. Enjoy your new car, and thank you for being part of our Gardena Honda family! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I enjoy coming to this dealership, they do a great job taking care of any issues you have. Thank you , continue doing what you’re doing for your customers, I’m sure they appreciated what you’ve done for them and what you are doing.
Business response:
We’re thrilled to hear you had such a positive experience with us! Your support means a lot, and we’re committed to keeping up the great work for all our customers. Thanks for being part of our community! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I really enjoy this dealership, albeit a bit of a drive from where I’m located. However I can assure you that the drive was worth making. Right from the beginning, we were greeted by someone who helped us get in touch with a salesman and immediately brought out the car that I was interested in based on their online listing, 2024 Honda CRV dark navy blue with 9800 miles on it. The car was clean and ready to be test drove, which I was able to do so once it was pulled up. After the test drive, I’m very pleased when I brought up... read more
Business response:
We're thrilled to hear you had such a positive experience with us! It’s great to know that our team made the drive worthwhile and helped you find the perfect 2024 Honda CRV. Thank you for your recommendation, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Really nice staff that does their best to make you feel comfortable and not pressured through the purchasing process.
Business response:
Thanks for your feedback! We're thrilled to hear that our staff made you feel comfortable during your visit. Your experience is important to us, and we’re always striving to improve. We appreciate your support and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Gardena Honda is always professional and efficient. The facility is always clean and welcoming. Chris Guerrero takes very good care of me and my vehicle.
Business response:
Thanks! We’re thrilled to hear about your positive experience at Gardena Honda. Chris and the team work hard to provide excellent service, and it’s great to know you felt well taken care of. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open tomorrow at 9:00 a.m.
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